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Thread ID: 22689 2002-07-27 11:59:00 Wndows not seeing internal modem Shroeder (492) Press F1
Post ID Timestamp Content User
66027 2002-07-27 11:59:00 Win 98SE
Modem is internal winmodem (Rockwell/conexant)

worked fine before but we have done a format and reinstall.

Now we cannot get win98 to even see the modem. We have drivers on CD but when we run the hardware wizard it doesn't find the modem. I got win98 to recognize an additional com port (com3) but still no good?

Any ideas gratefully accepted as it's my father-in-laws machine and we expected things to go smoothly - like they have a number of times on mine.

Thanks heaps
Shroeder (492)
66028 2002-07-27 12:06:00 First try Start; Settings; Control Panel; System; Device Manager and see if you can fix it there.

If this doesn't work then:
Turn off, take the card out, restart
Once loaded turn off
Replace card (in a different slot if you have one), restart

Good luck
Heather P (163)
66029 2002-07-27 12:12:00 they joys of pci modems......

these devices are highly dependent on other hardware/software configurations which introduce too many variables.

first try removing the device physically, power up, shut down, reinstall and power up again.

see if it finds it, so you can point it at the drivers. I have seen this before and there is no logical answer that I am aware of.
godfather (25)
66030 2002-07-27 14:39:00 The CD should have a setup program on it. Run it a few times and see what happens... with a bit of luck everything will be right after the first run. Elwin Way (229)
66031 2002-07-27 23:57:00 This is a common problem that I have encountered dozens of times,but as long as you have the correct drivers then easy to fix.
Go to control panel and look up the Device Manager which is in the System box.
There will be a title "other devices" which will have an exclamation mark beside it.
double click on it and select update driver,then when prompted point it to wherever your driver is for the modem and it will automatically detect the modem and install itself.
Alistair (1225)
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