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Thread ID: 22898 2002-08-02 02:48:00 MS Outlook 2000 Forrest (1056) Press F1
Post ID Timestamp Content User
67491 2002-08-02 02:48:00 I have a Outlook 2000 (SP2) user that has a strange problem .

When he receives mail from two certain users (one a staff member, the other an external contact), their mails are put directly into the trash - they don't go into the inbox at all .

There are no rules set up to organise the emails in this manner, has anyone come across this before?? any suggestions?

Many thanks
?:|
Forrest (1056)
67492 2002-08-02 03:17:00 This thread (pressf1.co.nz) might help. But probably not, since it went completely off topic.
There is a link to a MS help page though..
:D
honeylaser (814)
67493 2002-08-02 03:52:00 If you can't find any rules to cause it- why not make one to stop it? Then test it by getting the staff member to forward an email. Heather P (163)
67494 2002-08-02 04:00:00 Hi Heather

Thanks for your reply, I have added a rule to counter the problem but thought it strange nevertheless.
Forrest (1056)
67495 2002-08-03 05:15:00 What's the operating system?
I have experienced Windows NT and Outlook causing problems with rules.
If there is a different version of Outlook on 2 computers it can force rules on both while only showing them on one
(If that makes sense)
Ask your user if he has set up a rule on a different PC

Capt Jimbo
Capt Jimbo (17)
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