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| Thread ID: 23015 | 2002-08-05 10:02:00 | Internet problems | nzgoddess (1035) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 68376 | 2002-08-05 10:02:00 | Please can some one help me. We have two computers in our house one operating on windows97 and explorer 5.5 the other windows xp with explorer6, we have problems with both computers failing to load the home page, errors checking emails, and msn not connecting, this is becoming increasingly annoying as we have to shut everything down and restart the computers. Sometimes having to do a manual shutdown to make things work. Does anyone know why this is happening? what we can do to stop it? is it our provider e3 causing the problem? Also both computers use the same phone line, and the older one will hook up on 50.o kbps and the newer one with a V92 modem only hooks up at the highest 48.0 kbps and at the lowest 31.0 kbps. T(hey are not networked), I know that it changes with the amount of users etc, and the condition of the phone line, but why is the much better computer, faster, windows xp.. etc much slower when connecting. Thanks in advance for you advice. Regards Sue |
nzgoddess (1035) | ||
| 68377 | 2002-08-05 10:46:00 | The one common thread is the phone line, perhaps you should get telecom (assuming its theirs) to check it out. The later modem may be sensing the poor line better, and connecting at a lower speed. It sounds like transfer of data is the problem. Puzzled by the fact one computer is running "windows 97", you have a VERY rare system as they never produced a windows 97, only 95, 98,2000... |
godfather (25) | ||
| 68378 | 2002-08-05 10:54:00 | chances are the modem in the older machine is better than the newer.. have you considered networking, and sharing the connection? depending on your usage patterns it may be your solution. |
Chris Wilson (431) | ||
| 68379 | 2002-08-05 11:00:00 | Hi,just a word on the modems.You may find that the older modem is an ISA modem(hardware),whereas the newer one is a PCI(software,or winmodem)model.If this is the case,this would probably explain the difference in sped,as the hardware modem will usually get a better connection than the winmodem.Also I think it would be a V90,not V92,as I thought these have not actually been released yet. It would be a good Idea though,to have the line checked,however from the connection speeds mentioned,the line sounds OK. Peter |
Peter Coleman (597) | ||
| 68380 | 2002-08-05 11:06:00 | I don't suppose you have call waiting enabled? If so, check your internet connections to disable it. Are you in a city or country area? If country maybe local electric fences? If city - do the neighbours have problems too? |
Heather P (163) | ||
| 68381 | 2002-08-05 11:20:00 | v92 modems are available. It's just that as v92 is not supported yet they run at v90 | -=JM=- (16) | ||
| 68382 | 2002-08-06 01:25:00 | Hi. 48 Connect reported: This isn't a bad rate - and it's not too uncommon. You may be able to improve your rate by updating your modem firmware/driver, or by using another access number or ISP. |
Greg S (201) | ||
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