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Thread ID: 23141 2002-08-08 09:17:00 Intel PC Webcam problem peejay (1396) Press F1
Post ID Timestamp Content User
69381 2002-08-08 09:17:00 I have a model CS330 Intel Webcam. Initially there were no XP drivers for this camera and Intel supplied a temporary driver which identified my camera as a model 331.
They now have updated drivers but I cannot install because as soon as I plug the camera in, (its USB) Windows announces it has detected my CS331 camera and installed the drivers. How can I convince windows that it is not a 331 but in fact a 330 so I can install the correct drivers for it?
Intel no longer offer product support other than the new driver :-(
peejay (1396)
69382 2002-08-08 09:22:00 Uninstall the driver (via control panel-system-hardware-device manager)

see if you can see the device by expanding the listings, right click - properties.

IF its actually there...
godfather (25)
69383 2002-08-09 08:07:00 Hi,
I have un-installed the drivers via control panel but as soon as I plug the camera in, Windows detects it and installs the drivers for it, alas the wrong ones. WHere are these drivers residing? Can I get rid of them some other way to force Windows to read the corect drivers off the floppy I have?
peejay (1396)
69384 2002-08-09 08:10:00 The device manager should allow you to load a new driver. Graham L (2)
69385 2002-08-09 23:12:00 Hi Graham,
Unfortunaely it doesnt. You see, when I plug the camera in Windows identifies it as a model CS 331. When I try to update the driver which I have on a floppy, windows wont recognise it because it is a driver for a different model, a CS330, which is what my camera really is. I think I need to clear out all the files associated with the camera and start again but I dont know where they are all stored.
Pat
peejay (1396)
1