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Thread ID: 23285 2002-08-12 09:03:00 web pages freezing skyebaby (1463) Press F1
Post ID Timestamp Content User
70388 2002-08-12 09:03:00 Help please. While browsing my screen keeps freezing.It has only started happening in last week to ten days. After about 10 minutes it freezes and I have to ctrl alt del my way out.Have tried System Restore but it wont go past August.Am using HP8835 with ME. skyebaby (1463)
70389 2002-08-12 09:10:00 what browser are you using? Chris Wilson (431)
70390 2002-08-12 09:24:00 I.E 5.5 skyebaby (1463)
70391 2002-08-12 10:45:00 OK, next question......
what progs are you having to shut down before the computer is running smoothly again?
Chris Wilson (431)
70392 2002-08-12 10:50:00 I c,a, d. and close the page im on.when i do that if ive got 2 or 3 pages open they all close.could disc space be the problem out of 18gb ive got 5.5 free skyebaby (1463)
70393 2002-08-12 11:02:00 >>>I c,a, d.
not quite sure what you meant by that!

anyway with 5.5gig of free disk space, disk space is unlikely to be a problem.

What it is more likely to be is something that conflicts with IE5.5, something that is running at the same time, one of the programs that you have running at the time, and one of the ones you shut down as you Ctrl+alt+del your way back to a working comp.

forgive me if things don't work exactly as i describe them, i run 98se but next time try this
give your frozen machine the 3 finger salute
do NOT shut down IE unless you absolutly have to.
shut down any programme other than IE that claims to be not responding (if any)
take note of what you have to shut down before the computer is happy.
it may well be a peice of spyware, or just some poorly written programme that conflicts with IE, or with another poorly written programme.

If you can find it.. get rid of it!

another possible fix it is upgrade to IE6
Chris Wilson (431)
70394 2002-08-12 11:21:00 c a d =ctrl, alt, del. blue screen twice in 5 minutes. error:oe;016F:BFF8E64B. then warning low resources. i checked and they were at 38 % .then warning general protection fault in module user.exe.at 0003:00000ea7.should i just put in recovery disc and start again.no spyware that ad aware has found.if i upgrade to i.e6 will everything run sweet. what about everything ive downloaded?will it still be there? dumb question but im new to all this.thanks skyebaby (1463)
70395 2002-08-12 11:33:00 You could try reloading just IE, your downloaded data will be fine but if you are getting unexplained errors don't you think you should backup your important data anyway?

Computers are not totally reliable, as an indication I have lost 2 hard drives in 4 months. Because I backup critical (to me) data it has not been a problem.

What anti-virus software ar you running, as this can sometimes conflict after an update.
godfather (25)
70396 2002-08-12 11:41:00 IE6 will either prove
1. a complete waiste of time, but no harm done
2. fix the problem

the only info i got that helps to diagnose this is that you are running IE at the time, and you run out of memory

low resourses generally means not enough RAM for what you are doing.
Do you know how much RAM your machine has? If not i think ME will let you find out by right clicking the desktop "my computer" icon, selecting "properties" and at the bootom of the list it will tell you how much RAM the machine has

probably something is using too much RAM,

I'm still keen to know what other progs you have running
Chris Wilson (431)
70397 2002-08-12 11:54:00 Low resources is strictly not a RAM issue, its the allocation of "heaps" to applications. When applications reserve them, and do not release them they reduce the finite number of pointers available. More RAM probably wont help in these cases.

Its usually a case of bad behaving applications (or damaged ones) and seems prevalent with 16 bit code (old programs).

I would be tempted to reload / upgrade the browser first.
godfather (25)
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