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Thread ID: 127587 2012-11-01 07:05:00 Windows Update issue sk69ersnz (13476) Press F1
Post ID Timestamp Content User
1310015 2012-11-01 07:05:00 My partners laptop has come up with this problem

windows update error 8024402f

Have tried googling and the microsoft fixes and scf/scannow.Still comes up with error.
Running Win 7 Home Premium 32 bit
sk69ersnz (13476)
1310016 2012-11-01 07:38:00 This may or may not help -- pressf1.pcworld.co.nz have a read of method number 8 in the link from feersumendjinn ( post #2), Personally when ever windows wont update, what ever version I always do that step.

The majority of the time it fixes the problem. Sometimes it doesn't.
wainuitech (129)
1310017 2012-11-01 07:50:00 I get access denied after entering Ren SoftwareDistribution SoftwareDistribution.old

I ran it as admin
sk69ersnz (13476)
1310018 2012-11-01 08:00:00 Should I try safe mode? sk69ersnz (13476)
1310019 2012-11-01 08:10:00 yep, try safe mode, sometimes you have to.

Normally I do it slightly different to the instructions, I actually cut/paste the SoftwareDistribution folder to another location,instead of renaming, say the desktop, then once working you can delete it.

In normal mode you HAVE to run the stop the windows service command as administrator, if the service is not stopped it wont work.

Running in safe mode, the service doesn't actually start, thats why you cant update windows in safe mode, you should be able to rename the folder without any problems in safe mode, restart normally then try the updates again.

Edited: when you ran the CMD commands did the service actually stop?

You should the message exactly like the pic below ( word for word)

4442
wainuitech (129)
1310020 2012-11-01 08:24:00 Yes,had that exact message.
Back in normal mode now.Windows update is checking for updates for about 5 mins now.Is this good news?
sk69ersnz (13476)
1310021 2012-11-01 08:27:00 You'll know by morning!!:) linw (53)
1310022 2012-11-01 08:34:00 It worked.Thank you wainuitech.Only 47 updates to install. sk69ersnz (13476)
1310023 2012-11-01 08:39:00 Good its working :)

In non technical terms, something gets corrupted or "stuck" in the folder.

Learnt from experience, don't muck about, try the quickest first with that problem, if that fails then roll up the sleeves ;)
wainuitech (129)
1310024 2012-11-01 08:50:00 I'm pleased I asked on this site.The other sites looked too technical for me with mixed results.Thanks again. sk69ersnz (13476)
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