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Thread ID: 23649 2002-08-21 09:48:00 Outlook Express Problems shackonline (1586) Press F1
Post ID Timestamp Content User
72966 2002-08-21 09:48:00 Recently whenever I click on a mailto: link in an email in Outlook Express or on a web page I receive the message " Could not perform this operation because the default mail client is not properly installed" and when I click OK on this message about 30 browser windows appear with the mailto link in the address bar.

I have tried going through Tools>Options - General Tab in IE, where I have no email client set....but I do not have any options in the drop down at all.

I am using IE 5.5, Outlook Express 5.5, and Windows ME. If anyone can help me solve this problem then that would be great!

Regards,
Phil
shackonline (1586)
72967 2002-08-21 10:21:00 Hi

Check out this link at Microsoft knowledge base (support.microsoft.com) for the information you need.

Jen
Jen C (20)
72968 2002-08-21 10:34:00 Hi again, paying more attention to your post this time I see that your OS is WinME. The link above doesn't mention OE5 and ME so may or may not be helpful :-(

Have you considered updating to OE and IE version 6? This could solve your problem.

Jen
Jen C (20)
72969 2002-08-21 13:57:00 Look for "default internet programs" in the IE 5.5 Helpfile index.

Instructions should be there.


Antonia
Antonia (730)
72970 2002-08-21 14:32:00 Hi again !

The following is from the Outlook Express Helpfile:

To use Outlook Express from your Web browser
You can set Outlook Express to be your default e-mail program, so that whenever you click an e-mail link on a Web page or choose the mail command in your Web browser or newsreader, Outlook Express opens .

Likewise, you can set Outlook Express to be your default newsreader, so that when you click a newsgroup link on a Web page or choose the newsreader command in your Web browser, Outlook Express opens .

On the Tools menu, click Options, and then click the General tab .

In the Default Messaging Programs area, click Make Default for news or mail .
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The Default Messaging Program is rigth at the bottom of the page .
It should state :This is your default e-mail client . Else there is an option to make it the default e-mail client .

Good luck, Antonia
Antonia (730)
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