Forum Home
Press F1
 
Thread ID: 23697 2002-08-22 21:27:00 computer locks up servants (1606) Press F1
Post ID Timestamp Content User
73259 2002-08-22 21:27:00 I use Outlook Express 6 and Explorer 6. Windows ME When I receive emails, it will show the number of emails and the sender Then the computer locks up. Cannot read any mail and cannot go into any other program. Have to remove the power from the computer and restart and go back into Outlook and select offline to be able to read mail.
When forwarding an email with an attachment the same thing happens.
servants (1606)
73260 2002-08-22 22:09:00 I have had experience with a similar event, which was related to the modem disconnecting.

It relates to a poor modem driver, and in my case needed a later driver installed.

If you have your system set to disconnect after sending or receiving , then the timing would co-incide. You would need to see what make and model of modem is installed, I would hazard a guess its an internal "soft modem" or PCI type. Then you search on www.google.co.nz for a later driver to install.

I have to say though in my case it was not completely successful, and using an external hardware modem was the ultimate solution.
godfather (25)
73261 2002-08-22 22:26:00 Try booting into safe mode. See the FAQ's on how to do this.

Once you are in safe mode, have another go at doing things online.

Get back to us tell us all how it went.
SoniKalien (792)
73262 2002-08-22 22:27:00 Oh, duh!

Bruce, can you please delete the above post - I'm full of sh!t ...
SoniKalien (792)
73263 2002-08-22 22:56:00 lol SoniK, biting my tongue as I think back to some of my posts

The drivers sound like a very good idea as ME can be very resource hungry and if your computer is low on these to start then starting and stopping the modem can cause all sorts of problems. What other apps/programs do you have running at the same time? Perhaps cutting these back to the minimum before running your Outlook might help or do you have Norton 2002? If you do is it set to scan outgoing email as this also uses a chunk of your computers processing power and can cause conflicts in some setups/machines
dipstick01 (445)
1