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Thread ID: 23722 2002-08-23 09:21:00 Netscape 6.2.3 No Sound Oxie (1318) Press F1
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73406 2002-08-23 09:21:00 I have just bought a new computer running Windows XP Pro and have installed Netscape 6.2.3 on it. I have discovered that when I go to an URL that has sound (midi files) I am not getting any sound. However, if I go to the same URL in Windows Explorer the sound is there. I have Winamp and Real Player on the computer. Is there anyone that can help? On my old computer I was running Netscape Communicator and had no problems getting sound. Oxie (1318)
73407 2002-08-23 12:21:00 First I suggest you upgrade to Netscape 7 it is much improved over NS 6

It sounds as if you do not have the correct plugin installed to play these files or the Helper Applications are not configured correctly .
Information on how to do a manual configure is below .

You can download plugins from this link if you need them .
. netscape . com/plugins/get_real . html" target="_blank">wp . netscape . com

You might like to consider installing Quicktime which plays all sound files .
. apple . com/quicktime/download/" target="_blank">www . apple . com


How do I manually configure Netscape 6 to work with RealPlayer 8 for Windows?

1 . Start Netscape 6
2 . Click the Edit menu and choose Preferences .
3 . Select the "Helper Applications" category .
4 . Click New Type .


In the New Type dialog box, enter the following:

Description of type: RealPlayer File
File extension: . ra, . rm, . ram
MIME type: audio/x-pn-realaudio



5 . Click Choose and locate Realplay . exe . (by deafult, C:\Program Files\Real\RealPlayer\realplay . exe) .
6 . Click OK .

Repeat the steps above for each of the file types whose information is listed below .


Description of Type: RealAudio File
Extension: . ra, . ram
MIME Type: audio/vnd . rn-realaudio

Description of Type: RealVideo File
Extension: . rv
MIME Type: video/vnd . rn-realvideo

Description of Type: RealMedia File
Extension: . rm
MIME Type: application/vnd . rn-realmedia

Description of Type: RealAudio File
Extension: . rpm
MIME Type: audio/x-pn-realaudio-plugin

7 . Close Netscape and restart Windows .
8 . Start Netscape .
9 . Click the Edit menu and choose Preferences .
10 . Select the "Helper Applications" category .
11 . Click "RealPlayer File" (or "audio/x-pn-realaudio") in the File types window .
12 . Click Edit .
13 . Click to clear the "Ask me before opening downloaded files of this type" check box .
14 . Click OK .

Repeat steps 11-14 for each of the file types below:


RealAudio File
RealVideo File
RealMedia File
RealAudio File
Jim B (153)
73408 2002-08-29 03:54:00 Jim,

Thanks heaps for your advice. Installing Quick Time fixed the problem, so thanks for that.

Cheers
Oxie (Lyn)
Oxie (1318)
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