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Thread ID: 23860 2002-08-28 00:03:00 New CD-RW needed PLUS Office XP is HOT!! Graham Petrie (449) Press F1
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74340 2002-08-28 07:07:00 Cheers Ray - that will be my solution if they don't come to the party - I am sure somone I know has my backup.

As far as the toll free no. for MS - cheers (if it still works - I remember ringing it earlier this year) I have spent a total of 30 mins on the phone to them so far during peak times. I am still waiting on the management decision.

I have also heard good things about Lite0on - many reviews make comparisons of the reveiw product with lite-on or plex..?? writers.

G P
Graham Petrie (449)
74341 2002-08-28 07:30:00 Gidday

Whether or not your insurance policy will respond will depend on the cause .

If it is an external cause (such as power surge), then it is likely that there is cover for the CD Writer, as part of the PC system, however you will have to satisfy insurers that there actually was a power surge (what else blew up Mr Petrie . . . ?) . Power companies readily supply information to insurers regarding power supply reliability to specified addresses .

If the CD Writer just spat the dummy, then I'm afraid it is unlikely there is cover for that item under a domestic policy . Commercial policies can extend to equipment malfunction, however this is usually subject to an additional premium and policy addition . Fusion generally relate to electric motors, which have coils that actually need to fuse together for fusion to have occurred . Most common occurrence of this is in refrigeration appliances .

Look to your policy to establish what sort of cover you have for computers and software . It is common for this to be covered on an indemnity basis or cover limited to a certain number of years old . The indemnity (read: second hand) value of the CD Writer and software could be less than your excess .

Lastly, if the cause is malfunctioning of the CD Writer, you may be able to claim on the disc as this is resultant damage . Bear in mind the possibility that software could be covered for indemnity .

Also be aware that insurers can often replace software at academic rates, which again, reduces the value of the claim . Take away your excess and compare the difference that any increase in next year's premium may make . . . . . you may see that it isn't economical to claim .

J .
:D
Jester (13)
74342 2002-08-28 07:51:00 Thanks J. My policy has no specific clause for electrical equipment etc except "You are not insured for the breakdown, failure or wearing out of any part of any mechanical or electrical equipment unless burning out occurs.

My premium will increase by $50 if I make a claim, and the excess is $350. Therefore, the total cost of replacement for office PLUS cd-rw would have to be more than $350. So, if MS does not replace the disc, I will just get a burnt copy from a friend, and buy a new cd-rw (total cost = $160). So insurance is probably not going to be economical as you say. I have learnt a lot though, so the time and $$ has not been a total waste. Will also end up with a cd-rw with a higher write speed than my dead one's read speed.

Thankyou everyone. I will be buying the new unit tomorrow afternoon, so any comments re: make/model will still be appreciated until then.

G P
Graham Petrie (449)
74343 2002-08-28 08:12:00 You should be able to get a replacement CD from MS when you show your licence and burnt CD.

As for a CDRW this (www.inhouse.co.nz) is just a rebranded Lite-on and Lite-on are the best.
-=JM=- (16)
74344 2002-08-28 08:51:00 > $158+p&p from tauranga computers. Peter - what was

hmmm... reminds me of a thread a while back about shops in Tauranga... I hate Tauranga computers - they're cheap, yes, but service? non-existant... :) you'll get your goods in reasonable time, but don't expect much after that.

Mike.
Mike (15)
74345 2002-08-28 09:03:00 Hmm, you're right JM - identical specs, plus same buffer-underun protection technology. Now I ave a split decision as I have heard lots of good things about Lite-on.

Darn!

Someone please make my decision for me. :-)

:D

G P
Graham Petrie (449)
74346 2002-08-28 09:23:00 Re pc gamer. I have recently bought a new MB + the cdrw from them & would highly recommoned them. Daryl is the owner & is great to deal with. Re cds - Melody 40x from warehouse stationary - $1.00 each work fine.
Bye
Peter H (220)
74347 2002-08-28 09:32:00 That's testimonial enough for me to stay away from Tauranga Computers.

So, that would make it $153 from pcgamer for the Aopen, or $177 inc p&p for the 4kus/lite-on. JM, what are in house computers like? What is the support like for the 4kus writer?? How does it perform IYHO?

G P
Graham Petrie (449)
74348 2002-08-28 09:35:00 GP,

I just HAD to have a couple of cents worth:

Go for the LITEON...

Babe.
Babe Ruth (416)
74349 2002-08-28 10:47:00 I'll back you on the LiteOn Babe, I've got one of those .

Mine's a 24x10x40x and I've had it since December 2001 . Had no problems with it and it came with Nero so I'm happy with it . Haven't got the price I paid within reach right now but it was a good deal for that speed and it's probably a lot cheaper now . I know of other people, including in the US who are very happy with theirs .

Get a LiteOn Graham . :D
Susan B (19)
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