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Thread ID: 24008	2002-09-01 07:17:00	Crash Top	B S Kennard (1255)	Press F1

Post ID	Timestamp	Content	User
75486	2002-09-01 07:17:00	Please Help, Hi, my Satellite Laptop crashed while I was playing with the Appearance settings, and will not restart. I had also just removed camera connection software from the add/remove list as it did not run, would not uninstall, and was no longer needed. It runs Win 98se. I could reinstall,but have just returned from my first trip over seas and would hate to lose 150 pic's of the beautiful Gold cost. When I turn on the laptop it boots windows but before it fully starts dos type error comes up that a file needed to run Windows or a Windows App is missing, The files are vsdata.vxd. & pwrsave.vxd. When i press a key windows contineus to load, but imeaddntly shuts down. Cheers Brendon	B S Kennard (1255)
75487	2002-09-01 08:45:00	Hi Brendon, I couldnt imagine the appearance tab settings causing errors like this. I cant find any reference to this error but could be caused by a damaged registry (meaning registry hasnt got reference to the vxd files) or the vxd files themselves have been deleted or damaged. I would first try starting in Safe Mode to see if same errors occur - see pressf1.co.nz (] , then run Scanreg - see [url=]http://support.microsoft.com/default.aspx?scid=kb;en-us;q273889. You could also visit the site of the laptop manufacturer to see if they have info on such errors. Otherwise it may be a Windows install. By the way, why would reinstalling the siftware delete your pictures - arent they saved as normal images?	parry (27)
75488	2002-09-01 10:32:00	My favourite trick is to reload a previous good working copy of the registry. To restore the registry: Start your computer in MS-Dos mode: hold down F8 and you will get to the boot menu - choose MS Dos You will end up at the dos prompt and should be at C:\windows. Type \sysbackup and press enter. If you are at the root C:\ prompt type CD\Windows\sysbackup and press enter. Next type scanreg /restore and press enter (there is a space between scanreg and the forward slash) You will find yourself at a menu of five registry backups named rbxxx.cab. Select a known working registry backup from the list and restart the computer.	Susan B (19)
75489	2002-09-02 11:45:00	HI, Tried your Idears, Pressed F8 and selected (command and prompt only), there was no MS Dos, I tried to type your prompts but just got bad command or invalid file name, replys, did I do the ms dos thing right, Also will reinstalling windows deleted files in My Doc's ?.	B S Kennard (1255)
75490	2002-09-02 12:11:00	Hi Brendon, some laptops have different ways of getting to the boot menu so thats why F8 probably didnt work for you. Anyways, from Windows select Start-Shutdown-Restart in MSDOS Mode From the DOS prompt you will see c:\Windows> Type in cd command & press enter Type in scanreg /restore and press enter as per Susans advice And no, reinstalling Windows wont delete your documents saved in My Documents. It only replaces files in the Windows directory and a few select others.	parry (27)
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