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Thread ID: 24176 2002-09-05 02:37:00 Windows 98 crashes John Robb (825) Press F1
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76580 2002-09-05 02:37:00 I frequently crash my system whilst trying to print out of either Excel or Word. I am using Office 2000 and Win98.
A window pops up labelled SPOOL32 and the message reads "This program has performed an illegal operation and will be shut down".

At this point the system freezes and sometimes is locked solid, other times I can crash out of Excel or word. However inevitably the computer will seize up and crash shortly after the SPOOL32 message.

Any assistance to rectify this problem woul;d be gratefully recieved

Thanks

John Robb
John Robb (825)
76581 2002-09-05 02:54:00 Work your way through the Microsoft help section on spool32 errors here (support.microsoft.com)

There are a lot of causes.
godfather (25)
76582 2002-09-05 21:38:00 Many thanks Godfather, It seems as though it is NAV that is causing the problem. There are a number of suggestions and I have started by turning off the print spooler to see if that isolates the problem.

Once again thanks for pointing me in the right direction.

Regards

John
John Robb (825)
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