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| Thread ID: 24243 | 2002-09-06 11:45:00 | Clipart Problem | DangerousDave (697) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 77075 | 2002-09-06 11:45:00 | Hello all, I am running a Windows 98SE machine with Office 2000 on it, now when ever I try and open clipart it performs an illegal op in RPCRT4.DLL, I have tried nearly everything, getting the file off the windows cd, getting the service pack update, uninstalling and reinstalling and nothing has worked! I'm running out of ideas and can't think of anything else, there seems to be nothing on the Microsoft site either... Thanks a heap in advance - David |
DangerousDave (697) | ||
| 77076 | 2002-09-06 22:06:00 | HELLLLLLP I think i'm gonna go AWOL if i can't fix this problem and i really don't feel like formatting :( argh this is really getting to me now - David |
DangerousDave (697) | ||
| 77077 | 2002-09-06 22:20:00 | Don't dispare Dave! This might be a tough one - I spent quite some time last night trying to find a solution for you. I even tried to translate an Hungarian help forum which mentioned Office 2000 and your Clipart RPCRT4.DLL message with no success! Somebody might find an answer for you today :) |
Jen C (20) | ||
| 77078 | 2002-09-06 22:24:00 | There is one other user I found with the exact problem, but no solution. There is a TON of info on the web about the dll, (1,890 sites). Its quite possible that the problem is with another dll, called by that one. You are best to go to www.google.co.nz and search, using the dll name as the search key and follow some of the other problems and fixes. They are too numerous to list here. |
godfather (25) | ||
| 77079 | 2002-09-06 22:52:00 | OK, I have done some more searching using Godfathers idea that it could be a problem with another dll and I have found a free program that analyses your dll tree. I am assuming that you have a reasonable bit of know how with computers..... Description of program: The programm takes the name of an EXE or DLL, analyses the dependent DLLs It builds a tree of the link time dependencies and prints the tree in HTML. Later it loads all the component DLL's from the bottom up and reports any errors in the process. It is found here (www.michaelmoser.org) blurb (www.michaelmoser.org) on dll startup problems in general from same site. |
Jen C (20) | ||
| 77080 | 2002-09-06 23:40:00 | Thanks a heap, I really mean it, this problem is really strange, I haven't installed anything lately and clipart was working fine and then suddenly it stopped working.... very strange. I am going to try that program, hopefully it'll work, well i'm starting to run out of options :S well hopefully if i get this problem fixed it'll fix some of the other problems on my computer *sigh*it's never ending, maybe i should just go back to Word '97. Well i'm downloading the program now and see if that works, i'll get back to you people. Thanks again, you have been of great help - David |
DangerousDave (697) | ||
| 77081 | 2002-09-06 23:54:00 | *sigh* seems to have brought up nothing :'( help now i don't know what to do, this is a real problem, well i keep searching around - David |
DangerousDave (697) | ||
| 77082 | 2002-09-07 00:50:00 | Hi Dave, taking Godfathers idea that it could be another file perhaps try renaming the Artgal50.mmc file then giving it a go. The file Artgal50.mmc is the main Clip Gallery catalog where Clip Gallery stores clip property information about clips you import. You can always rename it back again if it has no effect. Also describe at what point you get crash & which app (Word or Powerpoint etc?). Eg In Word when you go Insert-Picture-Clipart it bombs there or only when selecting a clipart picture. It sounds like an initialization error and should occur with the whole office suite but just check another application (ie Powerpoint instead of Word) to rule out a problem with one of your office applications. |
parry (27) | ||
| 77083 | 2002-09-07 05:04:00 | Hello again! Ok, i've tried renaming the clipart mmc file and didn't work either, heres what happens: In Word 2000, when every I go to insert, picture, clipart, i click it and after a couple of seconds thinking it brings up the illegal op: WINWORD caused an invalid page fault in module RPCRT4.DLL at 017f:701424b0. Whenever I click details in the RPCRT4.dll window, and close it, it then proceeds to come up with the following illegal op before closing WINWORD caused an invalid page fault in module WINWORD.EXE at 017f:301276c0. The same thing happens in Excel and Publisher In powerpoint it says 'Powerpoint has found an error that it can't correct. You should save presentations, quit, and then restart Powerpoint' Restarting doesn't work... In Outlook, I can't even start writing a letter because when it is opened up after it has finished loading the default Microsoft Outlook letter it brings up the message 'An OLE registration error has occured. The program is not correctly installed. Run setup again' I am starting to get the feeling that Microsoft Office 2000 does not like me!!!! Thanks for any ideas - David |
DangerousDave (697) | ||
| 77084 | 2002-09-07 05:14:00 | Have you tried a system file check? Go to START-RUN type SFC <space>/SCANNOW It will check and repair all system files, have your win 98 CD handy. |
godfather (25) | ||
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