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Thread ID: 24280 2002-09-07 11:12:00 Help and Support/Troubleshooter doesn't work on XP ten-zero (1804) Press F1
Post ID Timestamp Content User
77394 2002-09-07 11:12:00 I am running XP Home Edition. For as long as I can remember I haven't been able to access the 'Help and Support' from the start menu (or anywhere else for that matter). Everytime I click it, the pointer shows a hour-glass for a second and then nothing happens. I can't get troubleshooter to work as well. My system (and registry) has been pretty heavily modified over the last year - have I accidentally removed something?? ten-zero (1804)
77395 2002-09-07 11:19:00 It sounds like a corrupted file.

Go START - RUN then type SFC <space>/SCANNOW

That will ask for your CD (unless OEM installed) and check and replace any dud system files.
godfather (25)
77396 2002-09-07 23:33:00 Thanks, but no difference...any other ideas?? ten-zero (1804)
77397 2002-09-07 23:37:00 have you done your windows updates. note XPsp1 is out at the mo.

i have seen a simaler fault which was fixed when we ran windows update.
tweak'e (174)
77398 2002-09-08 00:14:00 ten-zero

try the fix listed in my earlier post Here (pressf1.co.nz)

babe.
Babe Ruth (416)
77399 2002-09-08 02:32:00 Yep, thanks 'Babe Ruth', that worked.... ten-zero (1804)
77400 2002-09-08 02:38:00 ten-zero,

hey that's great... pleased to be able to give the pointer

Cheers, Babe.
Babe Ruth (416)
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