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| Thread ID: 24707 | 2002-09-16 23:26:00 | Outlook express problems | kbcad (1025) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 80192 | 2002-09-16 23:26:00 | I am having problems e-mailing 1Mb attachments to a client. He is receiving files with a .att file type, raher than the .zip I sent him. Can anyone please help? KB. | kbcad (1025) | ||
| 80193 | 2002-09-16 23:37:00 | Thought I would ask the obvious. Does client have winzip installed on his computer? sam m |
sam m (517) | ||
| 80194 | 2002-09-17 00:25:00 | G'day, Sam - Yes - BUT, it appears he is not using Outlook Express as I thought but Microsft Outlook for his E-mail (I'm not clever enough to know the difference). Would this make a difference? He recieved the file I sent (a .zip file) as 2 files, being 0001.att and 0002.att. Looks like my end could be splitting files for transmittal, but I thought when that happened they were automatically re-combined at the receiver's end. | kbcad (1025) | ||
| 80195 | 2002-09-17 02:04:00 | I would imagine it's something going on at his end . You fail to mention whether your friend is downloading his mail directly from a pop server, or from an Exchange server (you may of course, not know) . If it's from a pop server, her should receive the attachments ok . If it's through an Exchange server (because he's at work, or whatever) the administrator may have set it so that zips get handled differently to prevent the installation of virii, etc onto company machines . |
antmannz (28) | ||
| 80196 | 2002-09-17 02:39:00 | He is using a pop server. However, I am still thinking the problem is at my end. I have just tried sending a different .zip file (size just under 1Mb, similar to previous one) and my OE Sending mail dialog box showed 1 message being processed. (I don't know yet whether he has it OK) The previous occasion showed 2 messages (parts 1 & 2) so it looks like OE is splitting the message. this raises 2 questions; why? and how do you re-combine 2 .att files? KB. | kbcad (1025) | ||
| 80197 | 2002-09-17 03:24:00 | In Tools/Accounts/Properties/Advanced Check if you have Break apart messages larger than xx selected. |
Jim B (153) | ||
| 80198 | 2002-09-17 03:33:00 | To check if your OE is splitting large file attachments In Outlook Express On the Tools menu, click Accounts . On the Mail tab, select your mail account and click Properties . On the Advanced tab, first check under Sending if the Break apart messages larger than x KB check box ticked if so then uncheck it . (If you want to set a split point this is where it is done) NOTE: Most mail servers have a maximum message size limit - often one megabyte (1MB) Babe . |
Babe Ruth (416) | ||
| 80199 | 2002-09-17 03:33:00 | Whenever you have a problem, send it to yourself and see what the result is. Bye |
Peter H (220) | ||
| 80200 | 2002-09-17 03:34:00 | Darn Jim B beat me to it!! Babe. |
Babe Ruth (416) | ||
| 80201 | 2002-09-17 06:07:00 | I get those .att files with attachments sent to me. They appear to be the "delivery helpers" for want of a better description. Just wondering whether your recipient's Outlook is discarding the .zip files as a security measure and they aren't actually getting them. I could be wrong but I would have thought your recipient would get both the .att and .zip files together if it was working. |
Susan B (19) | ||
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