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Thread ID: 24757 2002-09-18 06:14:00 Multiple SCSI Bus Resets Occur with a FireWire (1394) Controler Peter (676) Press F1
Post ID Timestamp Content User
80627 2002-09-18 06:14:00 My Pinnacle Studio DV keeps stalling at 04:52mins when I am creating an MPEG file for a Video CD, in Make Movie mode. The movie is about 55mins total. I can 'Make' to tape and to a 'MPEG2' format.

This appears to be a known problem on the MicroSoft Product Support Services site with a number of Q269218. The description is given as: Multiple SCSI Bus Resets Occur with a FireWire (1394) Controler.

My problem is, I am unable to find an email address to contact MicroSoft so I can download the 'fix'. When i follow the MicroSoft instructions I end up going in circles. Very frustrating!

Does anyone know where I can download this 'fix', or suggest a site where I can download it from?

TIA. Peter.
Peter (676)
80628 2002-09-18 07:25:00 Here (support.microsoft.com) is the support contact phone number for Microsoft in New Zealand. When they say "supported fix" I think this means you get to pay for it!

I found another post (www.annoyances.org) about the same problem, but no "fix" was posted.
Jen C (20)
80629 2002-09-18 10:28:00 I can probably aquire the fix for you and mail it to you if you post an e-mail address. BIFF (1)
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