Forum Home
Press F1
 
Thread ID: 25060 2002-09-25 03:50:00 Outlook Express 6 Jock (2020) Press F1
Post ID Timestamp Content User
82927 2002-09-25 03:50:00 Have a friend using Win me and Outlook Express 6

When trying to open inbox, he receives the message "no items in inbox".

He knows there are at least four new e-mails there.

Has run Norton anti-virus, with no virus detected.

The only thing he suspects is a problem trying to download photo's from a real estate website in the U.K. prior to his e-mail disappearing.

I haven't been to see the problem yet, but I'm sure I've read about this somewhere before.

Thanks for any help

Jock
Jock (2020)
82928 2002-09-25 04:05:00 Try Tools - Accounts to make sure he has the correct default mail account aylamoon (2012)
82929 2002-09-25 09:47:00 I am running win me i down loaded outlook express 6 was not so good

Had big problems so went back to out look 5 everything ok .

Hope that will help.
Hummer (2021)
82930 2002-09-25 11:08:00 Are they quite sure they have downloaded the messages. It may have started to download and then timed out if they are large emails.

Select Tools/Current View
Make sure show all messages is selected.

If they have mail rules set up they may have gone into deleted items or some other folder.
Jim B (153)
82931 2002-09-25 12:28:00 If his ISP has a browser based email checker - use it to see if there are any messages on the server. If it's empty then get him to send a test message to himself and see if it gets through.

Also check the mail rules to make sure there isn't a generic one to delete files from server.
Heather P (163)
1