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Thread ID: 25198 2002-09-28 06:51:00 Dead Internet (but am connected) benhoffman (2057) Press F1
Post ID Timestamp Content User
84075 2002-09-28 06:51:00 Hi.
I connect to my ISP (xtra.co.nz) and then will try to get email, surf the net, download mp3 etc.

I can DO NONE OF THIS!!- the connection will recieve about 232 bytes then D-D-DIE!

I get messages saying "cannot find server" , "host'pop3.xtra..." could not be found etc. etc.

I rang the Xtra tech support, it was beyond them.

I thought of getting my modem checked...but if I can connect , then it works? - the guy at the store told me it was most likley a config or driver or protocol (TCP/IP i assume) problem than my modem dying.

My sys is as
AMD 1.41GHZ Athlon XP
256Mb RAM
40Gb HDD
56k internal Intel HaM Fax/Voice/Data Modem
Windows XP Home Ed.


MYST RESORT TO USING TOTALLY PREHISTORIC 75MHz, 16Mb RAM, 420Mb HDD SYSTEM TO SURF NET!!- LOOSING IT!

************PLEASE HELP SOMEONE!!!!!!***********

Thank You.

Ben
:-)
benhoffman (2057)
84076 2002-09-28 07:05:00 I would uninstall/reinstall TCP/IP and the modem drivers. antmannz (28)
84077 2002-09-28 07:06:00 If you have a firewall such as Zone Alarm suspect this is blocking access.

If not-
Go to Start/Connect to/Show all connections
Right click on the ISP icon and select Properties
Select Networking Tab and then Settings
Make sure Enable LCP extensions and Enable software compression are both ticked.

A piece of spyware called new.net can cause this also.
Go to add/remove programs in the control panel.
If you find new.net listed there, remove it.
Reboot when finished and try the net.

If you have new.net and the above does not fixit go to this link (www.computing.net) for further help.
Jim B (153)
84078 2002-09-28 07:21:00 Note in XP you can't remove TCP/IP

When viewing the list of components for a network interface, you may notice that the Uninstall button is disabled when Internet Protocol (TCP/IP) is selected. In Windows XP, the TCP/IP stack is considered a core component of the operating system; therefore, it is not possible to uninstall TCP/IP in Windows XP.
Jim B (153)
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