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| Thread ID: 25450 | 2002-10-03 22:55:00 | WinXP and Office2000 - installer terminated prematurely | rugila (214) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 85853 | 2002-10-03 22:55:00 | Have WinXP installed. Tried to install Office2000 and near end get message "Installer termined prematurely". Result is that most programs have some functionality but Access won't really work at all and Excel can't use macros or (seemingly) Visual Basic. Macros work fine with the Word installation. My machine has easily high enough specs to handle any of this. Microsoft Knowledge Database is predictably useless since, although they acknowledge the problem, none of their suggestions work. Have used this version of Office2000 fine on Win98 for some time with no problems. What does one do? Downloading/installing WinXP Service Pack1 makes no difference. Do I scrub WinXP, reinstall Win98, install Office then reinstall WP in hope Office settings etc will be retained? Not a path I really want to try. Any suggestions? |
rugila (214) | ||
| 85854 | 2002-10-03 23:21:00 | How many times have you tried installing Office on this XP machine? Mike. |
Mike (15) | ||
| 85855 | 2002-10-03 23:38:00 | Dust on the CD? Scratch even? Have you tried uninstalling and re-installing, or even using the "repair" function? Also, how old is your CD-rom? Lo. |
Lohsing (219) | ||
| 85856 | 2002-10-03 23:53:00 | WinXP installed on machine only once. Do you suggest doing it again? Repair etc function just gives same result, as does attempt to uninstall the Office2000 through control panel. |
rugila (214) | ||
| 85857 | 2002-10-03 23:59:00 | If you haven't installed other programs since Office 2000, perhaps you should try using the system restore function? Other than that, it sounds as if there is a flaw on the CD which has damaged it?? Is the Office 2000 cd an original? Lo. |
Lohsing (219) | ||
| 85858 | 2002-10-04 00:55:00 | Get it out of your head that it's a problem with Windows XP. It's a problem with the installation of Office 2000. So I ask again, how many times have you actually tried installing Office on the computer? Just the once, or have you uninstalled and tried installing again? If you can't uninstall, try doing a system restore to before you installed Office and start again. Mike. |
Mike (15) | ||
| 85859 | 2002-10-04 01:14:00 | I've tried reinstalling Office 2000 maybe 10 times. Same result - same error message. I've used system restore to all feasible points. Same result - same error message. It's all fine with Win98, bad with XP. Not at all obvious to me that it's the Office that's the problem rather than the XP. That Office version has proved it can work fine, the XP hasn't. | rugila (214) | ||
| 85860 | 2002-10-04 01:37:00 | This Office disc of yours would'nt be of the backup type (pirate) would it? | Archibald (180) | ||
| 85861 | 2002-10-04 02:31:00 | I would tend to agree with Archibald... it honestly does sound as if you are not installing an original Office 2000 package, rather you are using a back-up or something similar... While it could be that the backup installed fine, after a while (particularly with cheap media) the CD will degrade causing faulty installations. | Lohsing (219) | ||
| 85862 | 2002-10-04 05:16:00 | Could also be a now damaged CD - a scratch or something else. Has it been installed on Win 98 since trying on XP? Mike. |
Mike (15) | ||
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