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Thread ID: 128014 2012-11-28 03:34:00 Internet Speeds stratex5 (16685) Press F1
Post ID Timestamp Content User
1315244 2012-11-28 08:39:00 I'm using induvidual filters for each phone stratex5 (16685)
1315245 2012-11-28 19:21:00 You can get that information from your routers WEbGUI. Start there, there is pretty much *zero* point in trying anything else first. Chilling_Silence (9)
1315246 2012-11-28 19:54:00 Disconnect everything connected to the telephone line except the modem. This is always the first test procedure. It isolates filters and phones as a cause. And, yes, filters CAN go bad.

A master filter is always the best option but see how you go with nothing else connected.
linw (53)
1315247 2012-11-28 22:37:00 What Chill said. Under windows 7 your Thomson router should show up under my network places and the user name and password should be admin admin, otherwise browse to 192.168.1.1 in your browser. Somewhere in there is DSL status, post those numbers here.

To explain a little bit there are two speeds to consider here, the connection speed between yourself and the cabinet or exchange and the speed you get from speedtest or similar which is a measure of actual download speed and can be quite different.

Think of the internet as a complex system of roads and highways with various amounts of traffic. You potentially have a good multi-lane highway to your house just for your own private use, but once you hit the cabinet and start heading for your destination you are then driving in traffic and speed becomes variable. The "road" between the cabinet and the internet in general can be anything from a reasonable 2 lane road to a massive optical highway.

To put it another way, the 15M down/.9M down connection speed you might get has to share a connection to the internet with every other broadband customer connected to the same piece of exchange equipment and these can be anywhere from 2Mb to a few Gb shared between all the customers. If you can't get close to your connection speed it's a bottleneck further up the chain somewhere and you can possibly prove this by testing during a quiet time like the early hours of a weekday morning.
dugimodo (138)
1315248 2012-11-29 02:58:00 You can get that information from your routers WEbGUI. Start there, there is pretty much *zero* point in trying anything else first.

Ok, then in what page will it display these stats?
stratex5 (16685)
1315249 2012-11-29 02:58:00 Disconnect everything connected to the telephone line except the modem . This is always the first test procedure . It isolates filters and phones as a cause . And, yes, filters CAN go bad .

A master filter is always the best option but see how you go with nothing else connected .

Where do you get master filters from?
stratex5 (16685)
1315250 2012-11-29 03:03:00 What Chill said . Under windows 7 your Thomson router should show up under my network places and the user name and password should be admin admin, otherwise browse to 192 . 168 . 1 . 1 in your browser . Somewhere in there is DSL status, post those numbers here .

To explain a little bit there are two speeds to consider here, the connection speed between yourself and the cabinet or exchange and the speed you get from speedtest or similar which is a measure of actual download speed and can be quite different .

Think of the internet as a complex system of roads and highways with various amounts of traffic . You potentially have a good multi-lane highway to your house just for your own private use, but once you hit the cabinet and start heading for your destination you are then driving in traffic and speed becomes variable . The "road" between the cabinet and the internet in general can be anything from a reasonable 2 lane road to a massive optical highway .

To put it another way, the 15M down/ . 9M down connection speed you might get has to share a connection to the internet with every other broadband customer connected to the same piece of exchange equipment and these can be anywhere from 2Mb to a few Gb shared between all the customers . If you can't get close to your connection speed it's a bottleneck further up the chain somewhere and you can possibly prove this by testing during a quiet time like the early hours of a weekday morning .

Im running windows vista . Would this still apply?

When the telecom guy did a ping to me, he got 15Mbps then i did one to snap net in chch and i got 2Mbps .
stratex5 (16685)
1315251 2012-11-29 03:28:00 It's not a ping he did, but that's not relevant right now, neither is the OS.

Yes, get into the router, find those settings, any advice until you've done that is probably a bit misguided. Dugimodo is pointing you on to the right track ;)
Chilling_Silence (9)
1315252 2012-11-29 03:43:00 [QUOTE=dugimodo;1133331]What Chill said. Under windows 7 your Thomson router should show up under my network places and the user name and password should be admin admin, otherwise browse to 192.168.1.1 in your browser. Somewhere in there is DSL status, post those numbers here.
Snip

The Thomson modem default IP address is 192.168.1.254
linw (53)
1315253 2012-11-29 03:52:00 The Thomson modem default IP address is 192.168.1.254
Correct.

However, good luck finding that info on those routers, their WebUI is horrible :-/
Chilling_Silence (9)
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