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Thread ID: 25639 2002-10-08 09:29:00 Sygate Personal Firewall 5 disappearing Katydid (2188) Press F1
Post ID Timestamp Content User
87233 2002-10-08 09:29:00 HELP PLEASE,
About three weeks ago I downloaded Sygate Personal Firewall - GREAT - until a week later the icon disappeared from my task bar but was still listed in the Install/remove program and in my program window on the desktop BUT I could not open it. So in desperation I removed and redownloaded the program. FINE...... well........it was there until close down lastnight. When I started up the computer this morning, no icon on the task bar again but still listed as above. It was doing a good job too as lastnight stopped intruders twice. Did I perhaps close down the Sygate window wrong ?????????
Katydid (2188)
87234 2002-10-08 10:06:00 It happened to me with XP as well. -=JM=- (16)
87235 2002-10-08 10:16:00 The Sygate Personal Firewall product forum has a thread on this subject here (forums.sygatetech.com). It is for the version 4 but may be relevant. If not, you could put a post in the Support forum as well.

Jen
Jen C (20)
87236 2002-10-08 10:39:00 I and at least one other on this board has experienced the same thing. I just have a shortcut in my taskbar to relaunch it if need be. There was an update for Sygate Personal Firewall 5 about 4 or 5 days ago, havent noticed any problems since downloading this, so fingers crossed. Your right tho, its a great Firewall to use besides this problem.
I like you tried uninstalling and reinstalling the program, but must just be a glitch in the software as I had the same problem with both downloads.
Danger (287)
87237 2002-10-09 05:49:00 It has happened with both the old program and Sygate Personal 5 !!!!!!!
Katydid
Katydid (2188)
87238 2002-10-09 08:19:00 Yes but have you downloaded the update for Sygate Personal Firewall 5 that was released several days ago? Danger (287)
87239 2002-10-09 09:42:00 Thanks Danger,

I downloaded sygate 5 again this afternoon. Will go back and have a look tomorrow for the update as didn't do that the last time either. Didn't realise there was one. Katydid
Katydid (2188)
87240 2002-10-09 09:51:00 To Danger,
Decided to look tonight no update so must have the latest. Am pretty novice about these things. Katydid
Katydid (2188)
87241 2002-10-09 10:36:00 Ok, if you downloaded last night you probably have the latest update already. If you right click on the Sygate Icon in your system tray and select About, mine is build 1150s. Are you still haveing the problems with this build? as I havent experienced any problems thus far since updating. Danger (287)
87242 2002-10-09 18:44:00 Danger,
Yes mine is the 1150s. I have a feeling this was the same download as my last one. All is ok at the moment, no 'sudden disappearing act'. Thanks for your posts. Katydid
Katydid (2188)
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