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Thread ID: 25955 2002-10-16 02:51:00 Printing email messages and web pages foggy (2253) Press F1
Post ID Timestamp Content User
89749 2002-10-16 02:51:00 Of late when we try to print an email message we have recieved all that comes out of the printer are the "From; To; Sent and Subject" lines.
Similarly any attempt to print a web page results in the printer producing a blank page.
We are running Win 98, IE 5.5 and Outlook 5.
We have been able to print email and web pages satisfactorily in the past.
The only recent change we have made to our system has been to install Nortons 2002.
Any advice would be much appreciated.
foggy (2253)
89750 2002-10-16 03:13:00 Printing help at this link

www.microsoft.com
Jim B (153)
89751 2002-10-16 07:39:00 Thanks Jim
A quick look at the site does not shiw an obvious answer to our particular problem but I will have a more detailed look asap.
foggy (2253)
89752 2002-10-16 07:51:00 Try this

On the I.E. toolbar, go to view, encoding. Turn off autoselect.
Jim B (153)
89753 2002-10-17 03:02:00 Dear Jim,
Many thanks that has done the trick.
Cheers
foggy (2253)
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