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Thread ID: 26909	2002-11-08 00:14:00	Has this ever happened to you? Microsoft Help Desk!!	Jams (1051)	Press F1

Post ID	Timestamp	Content	User
97054	2002-11-08 00:14:00	This is allegedly a true story from the WordPerfect Helpline which was transcribed from a recording monitoring the customer care department . Needless to say, the Help Desk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause . " "Ridge Hall computer assistance; may I help you?" "Yes, well, I'm having trouble with WordPerfect . " "What sort of trouble?" "Well, I was just typing along, and all of a sudden the words went away . " "Went away?" "They disappeared . " "Hmmm . So what does your screen look like now?" "Nothing . " "Nothing?" "It's a blank; it won't accept anything when I type . " "Are you still in WordPerfect, or did you get out?" "How do I tell?" "Can you see the C: prompt on the screen?" "What's a sea-prompt?" "Never mind, can you move your cursor around the screen?" "There isn't any cursor: I told you, it won't accept anything I type . " "Does your monitor have a power indicator?" "What's a monitor?" "It's the thing with the screen on it that looks like a TV . Does it have a little light that tells you when it's on?" "I don't know . " "Well, then look on the back of the monitor and find where the power cord goes into it . Can you see that?" "Yes, I think so . " "Great . Follow the cord to the plug, and tell me if it's plugged into the wall . " "Yes, it is . " "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?" "No . " "Well, there are . I need you to look back there again and find the other cable . " "Okay, here it is . " "Follow it for me, and tell me if it's plugged securely into the back of your computer . " "I can't reach . " "Uh huh . Well, can you see if it is?" "No . " "Even if you maybe put your knee on something and lean way over?" "Oh, it's not because I don't have the right angle - it's because it's dark . " "Dark?" "Yes - the office light is off, and the only light I have is coming in from the window . " "Well, turn on the office light then . " "I can't . " "No? Why not?" "Because there's a power failure . " "A power . . . . a power failure? Aha, Okay, we've got it licked now . Do you still have the boxes and manuals and packing stuff your computer came in?" "Well, yes, I keep them in the closet . " "Good . Go get them, and unplug your system and pack it up just like it was when you got it . Then take it back to the store you bought it from . " "Really? Is it that bad?" "Yes, I'm afraid it is . " "Well, all right then, I suppose . What do I tell them?" "Tell them you're just too f!@$&ing stupid to own a computer . "	Jams (1051)
97055	2002-11-08 00:18:00	ROTFL... I know what its like though working with nooby's... it can be rather frustrating, but still, this is hillarious! Where'd u get this from?	Chilling_Silence (9)
97056	2002-11-08 01:10:00	I go it in an email today!	Jams (1051)
97057	2002-11-08 01:11:00	lol. and yes i get my fair share of these myself but i'm a little kinder than that.	tweak'e (174)
97058	2002-11-08 01:22:00	Sometimes we do get a few of those customers .. I had a customer on the phone saying "I've just installed program x and it asked me to press any key to continue... but I couldn't find the 'any key' on the keyboard... :D	mashimaro (2168)
97059	2002-11-08 01:30:00	he didn't happen to put a coffee cup up to the a: did he, expecting a tab? when he pushed the tab key?, as this what happened on an episode of The Simpsons :)	Jams (1051)
97060	2002-11-08 01:47:00	Man, some of the things people go through. Todeay I had a customer come in and was inquiring about buying a computer. he said he didnt want one that had a big box like his friends and that he just wanted to leave that part out... Umm.. You kinda have to have that big box thing coz thats where everything like the CD-ROM and HDD live matey!	Chilling_Silence (9)
97061	2002-11-08 01:55:00	always all in one unit ones.... Rayonline	rayonline (2134)
97062	2002-11-08 02:01:00	he was probably talking about one of the Mac's that u see on TV all the time	Jams (1051)
97063	2002-11-08 02:41:00	He said he wanted one exactly like what we had in the shop (PC) and that he didnt like the apple type brand, so I take it he meant Mac's. I'm not kidding you though.. Some people?!?!?!	Chilling_Silence (9)
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