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Thread ID: 26945 2002-11-08 23:45:00 windows unable to locate driver shaawing (1863) Press F1
Post ID Timestamp Content User
97301 2002-11-08 23:45:00 I am installing a speedcom (conexant 56k pci) modem on a Win98se Deskpro 4000. Windows finds the modem but when I browse to the driver files, I get the above message. I've used the installation cd and downoladed drivers from the net. no look. any help would be much appreciated. shaawing (1863)
97302 2002-11-08 23:56:00 Right-Click on My Computer and goto Properties
Click on the second tab from the left I think it is to get the hardware list.

Look and see if you can find your modem and bring up the properties for it, it may say that its missing a couple of files *.VXD and stuff.

If it is, get back to me, or actually godfather, he's helped me out with something that may be what you've got.

Cheers


Chilling_Silence
Chilling_Silence (9)
97303 2002-11-11 02:00:00 no, the modem won't even install because windows doesn't recognise driver files. shaawing (1863)
97304 2002-11-11 03:55:00 Did you extract the driver files to a temporary directory?
Eg: double click on the downloaded file & it will most likey extract itself to something like C:\connextant or similar.
Then browse to where the files are extracted to.

cheers Steve
Steve Askew (119)
97305 2002-11-11 11:48:00 yes, i browse to the files after extracting, it's like Windows doesn't recognise the .inf files. Help. shaawing (1863)
97306 2002-11-11 11:55:00 On the driver CD, is there a 'setup' file to run? Normally, a conexant modem requires an enumerated port or 'virtual com port' to be installed, before the modem is recognised. If you don't have a setup program, you will have to manually install the enumerator device, and then the modem should be found and installed as 'new hardware'. wuppo (41)
97307 2002-11-11 18:25:00 Is the modem the original modem shipped with computer? The reason I ask is that a mate's acer computer had a different modem installed from the factory & it turned out the correct drivers were not on the cd that came with pc & trying to use the drivers downloaded from acer site gave the same result as you describe.

Has the modem got any numbers, FCC id etc , that may help identify it?

or you could try using a generic modem driver from conexant
www.conexant.com

let us know how you get on.

cheers Steve
Steve Askew (119)
97308 2002-11-11 20:51:00 Conexant modems need a Modem Enumerator installed before the drivers so that Windows will see the modem correctly.

Try deleting all reference to the modem from Device Manager, then restart your computer. When Windows detects it, hopefully it'll ask for a Modem Enumerator driver, which should be included with the modem drivers you downloaded. You can't just tell it what modem it is, as the enumerator needs to be installed first.

Mike.
Mike (15)
97309 2002-11-12 02:16:00 Thanx Steve, you hit it on the head. Turns out the friendly shop assistant of unnamed repair shop just chucked any old soundcard into the box, hence windows was unable to find drivers on the installation cd!!! So simple, yet I still wasted about 4 hours trying different drivers off the net etc. They don't teach you that fault at computer school. Doh. Thanx for the help everyone. shaawing (1863)
97310 2002-11-12 02:24:00 Good to hear youve got it sorted out :-)

cheers Steve
Steve Askew (119)
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