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Thread ID: 27041 2002-11-12 02:03:00 ihug and connecting Saintly (2513) Press F1
Post ID Timestamp Content User
97960 2002-11-12 02:03:00 When logging on to the internet it dials as normal then after 1 sec there is a high pitched continuous squeal and it will NOT connect (ME, OE, IE6SP1). This is proving inconsistent as the next time I log on it will connect (without the continuous squeal). What is its prob?? Saintly (2513)
97961 2002-11-12 03:03:00 It's likely a minor glitch at Ihug's end. But before you ring them up, be aware that no ISP (that I'm aware of) has a perfect track record. I am having the exact same problems, though I have a different ISP who claims to have installed an extra 60 lines last week.

In fact I have been through quite a few ISPs in search of the perfect connection. Simply put, it ain't a happening thing.

SiK
SoniKalien (792)
97962 2002-11-12 17:57:00 I was in Greymouth on the weekend connecting via a dial up connection through snap . net . nz same problem, also using ME, differant ISP
Simply put, it happens . .

There are a lot of things that could cause it, as there is of course a whole chain of events and services involved that could stuff it up, and if things don't quite go right the connection fails .

Take note of the exact error message, (press the details button) if it consistantly says "The computer you contacted could not establish a network connection" (or something like that) then i would ring IHUG and let them know . Take note also of the times .

I connect by cable now, so it's a long time now since i've used dial up, but one thing i did find with IHUG (and most ISP's that intend to stay) is that they appeciate detailed and precise information as to any problems people are experiancing with the network . It is often only this info that gives them any edge on removing these problems .

I dought if it would be lack of "lines" as you did get the handshake "screeeeeeechhhhhhhhhshcreeammmmmmmmmmmmmmeeeeeeeee e", so some form of connection accured .

There is a possibility that the problem is at your end . IHUG should be able to help you there too

. Clueless
Clueless (181)
97963 2002-11-12 20:07:00 This will be a modem/phone line related problem at your end, it is unlikely to be an IHUG problem. Your modem is not communicating properly at times with the IHUG modems and slowing your connect speed with extra setting may fix it.

Double-click on My Computer, then double-click on Dial-Up Networking.
Right-click on the ISP connection icon and choose Properties.
Let me know what is showing in the box at the bottom "Connect Using" and If internal or extenal modem.
Jim B (153)
97964 2002-11-15 20:19:00 Thanks for your replies. In the ISP connection "properties" the box shows "Lucent Win Modem". It is an internal modem.

Under "dialling", the setting I had was "dial whenever a network connection is not present". I have changed it to "always dial my default connection". Further down that page our choice has been "disconnect when connection may not be needed" and "consider idle at 5% of connection speed". What do these mean and are these settings correct?
Saintly (2513)
97965 2002-11-15 20:40:00 The first one means if your are connected to a network, and can get to the internet through that, it will not try to dial.. this is more a setting i would use for a laptop. you may as well "allways dial a connection".

The latter means what it sound like.. in other words
"i see you stopped looking at new pages and have gone for a coffee, o well better disconnect then (or just disconnect for the shear hell of it)" says the computer.

I risk being flamed for saying this, but computers DO have personality! Give them an inch and they'll take a mile

:D

.Clueless
Clueless (181)
97966 2002-11-15 20:42:00 Your settings are correct. It will either be Ihug or your phone line.

SiK
SoniKalien (792)
97967 2002-11-15 21:30:00 Try slowing your modem connection with extra settings.

Double-click on My Computer, then double-click on Dial-Up Networking.
Right-click on the ISP connection icon and choose Properties.
Click the Configure button.
Change maximum speed to 38.400
Click the Connection tab.
Click the Advanced button.

In "Extra settings, enter the string. s38=0-v90=0
Click OK to save changes.
Restart the computer to activate the changes.
Jim B (153)
97968 2002-11-22 21:33:00 Thanks Jim - feedback at last... it was a modem problem and changing settings worked a treat! Saintly (2513)
97969 2002-11-22 21:54:00 Good to hear things are all better now!

.Clueless
Clueless (181)
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