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Thread ID: 27018 2002-11-11 08:04:00 WinXp "Help & Support" fails to open Crudbug (2508) Press F1
Post ID Timestamp Content User
97795 2002-11-11 08:04:00 My "Help and Support" menu under the start button on WinXp Pro fails to open . I'm sure it used to at some point in time .

The only thing I can remember doing is disabling the remote assistance option (paranoid?!?) . Now I can't even remember how to re-enable it to see if that was the problem .

When I click on the help and support menu, the hour-glass spins for about a second, and then disappears, and nothing happens .

The 'services' box says that the help and support is operating . But it's not!

Any ideas whats going on?
Crudbug (2508)
97796 2002-11-11 08:42:00 Hi Crudbug,

For starters, this (www-tus.csx.cam.ac.uk) is how to re-enable remote assistance (it is for XP Home edition, but I would imagine the steps are the same). See what that does to your Help and Support.

Jen
Jen C (20)
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