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Thread ID: 27094 2002-11-13 21:24:00 Help and support Thomas (1820) Press F1
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98400 2002-11-13 21:24:00 I have just used one of those system cleaners ,for temp file cleansing,with it my Help and Support facility seem to have gone have tried to reinstall XP but I get,setup unable to access existing boot config. file,it then it suggests I restart into recovery console,which I cant find. Thomas (1820)
98401 2002-11-14 00:51:00 Here's some info on the recovery console, personaly I wouldnt worry about not having help & support, its useless anyway .

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Recovery Console overview

If safe mode and other startup options do not work, you can consider using the Recovery Console . This method is recommended only if you are an advanced user who can use basic commands to identify and locate problem drivers and files . In addition, you must be an administrator to use the Recovery Console .

Using the Recovery Console, you can enable and disable services, format drives, read and write data on a local drive (including drives formatted to use NTFS), and perform many other administrative tasks . The Recovery Console is particularly useful if you need to repair your system by copying a file from a floppy disk or CD-ROM to your hard drive, or if you need to reconfigure a service that is preventing your computer from starting properly .

There are two ways to start the Recovery Console:

If you are unable to start your computer, you can run the Recovery Console from your Setup CD .
As an alternative, you can install the Recovery Console on your computer to make it available in case you are unable to restart Windows . You can then select the Recovery Console option from the list of available operating systems on startup .
After you start the Recovery Console you will have to choose which installation you want to log on to (if you have a dual-boot or multiple-boot system) and you will have to log on with your administrator password .

The console provides commands you can use to do simple operations such as changing to a different directory or viewing a directory, and more powerful operations such as fixing the boot sector . You can access Help for the commands in the Recovery Console by typing help at the Recovery Console command prompt .

For information on starting and using the Recovery Console, see Related Topics .

Once you are running the Recovery Console, you can get help on the available commands by typing help at the command prompt .
nz_liam (845)
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