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Thread ID: 27394 2002-11-21 11:00:00 Modem problems - slow but fast? superOman (745) Press F1
Post ID Timestamp Content User
100313 2002-11-21 11:00:00 Hi
I am doing some computer maintainance work for a friend, and his modem/ internet connection seems to be crazy.

For some time (ever since the computer shop installed a new modem after the old one died) the modem/internet connection has behaved strangely. (funny that)

It connects, but wont display pages, or they come a bit later than expected, then other times it is fine. Sometimes when connected the modem makes a ccccccrrrrrrr noise then stops, and usually after this it requires disconnecting, then reconnecting to be able to surf the net.

When we were downloading windows updates it would take like three goes to get the whole file.

And check this out, I reckon it is only going at about the speed of a 28k modem, in system properties it shows up as a 56k modem, but in windows the connection speed is reported as 115,000 bps - about twice what it should be.

Any ideas, Is it just a case of reinstalling modem drivers? We dont have any driver CD's so how do I be sure if what I download off the net is going to work?

I hope you can help
superOman (745)
100314 2002-11-21 19:09:00 Please supply more info about OS and modem make and model, internal or external.
Where in NZ and what ISP
Jim B (153)
100315 2002-11-21 19:31:00 check these out
pressf1.co.nz
pressf1.co.nz
roofus (483)
100316 2002-11-22 07:21:00 Some more information

The modem is a Intel V92 HaM Data Fax Voice, provider Intel Corporation

The driver version is 4.90.3000

Hope you can help
superOman (745)
100317 2002-11-22 07:51:00 I make an assumption here - you are running Windows ME?

If that is right, you have a default driver and not the correct one by the look of it. The driver number suggests all the above, its a basic Win ME number.

Its an Intel chipset, but who makes the modem????

You could try the Intel driver, but they recommend you get the driver from the manufacturer.

The Intel driver is here (developer.intel.com)

Its down the page, under Windows ME. There is only one HAM driver by the look of it.

If the "soft modems" like these dont settle down with the right drivers, they are an ongoing pain. They do make a satisfying "clunk" when you drop them in the rubbish bin though.
godfather (25)
100318 2002-11-22 08:40:00 Try slowing your modem connect speed, this frequently results in faster downloads believe it or not, and can also fix problems of pages not loading at all.
You didn't state your OS but assuming here you are using Win98 or ME
For Win 95 98 ME
Double-click on My Computer, then double-click on Dial-Up Networking.
Right-click on the ISP connection icon and choose Properties.
Click the Configure button.
Change maximum speed to 38.400
Click the Connection tab.
Click the Advanced button.
In "Extra settings," enter the string. +MS=V34
Click OK,OK and OK again
Restart the computer.
Jim B (153)
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