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Thread ID: 27523 2002-11-24 21:33:00 STARTUP/SHUT DOWN ERRORS AFTER INSTALLING WIN98 auto (2619) Press F1
Post ID Timestamp Content User
101070 2002-11-24 21:33:00 HAVE INSTALLED WIN 98 ON A FRIENDS COMPAQ 7212. THE INSTALL GETS TO THE LAST RESTART BUT STALLS ON THE SHUTDOWN SCREEN.
REBOOT AND GET THE ERROR MESSAGE "CONFIGMG, PLEASE RESTART THE COMPUTER". HAVE DONE EVERYTHING I CAN FIND ON COMPAQ (ROMPAQS AND SOFTPAQS) AND MICROSOFT SITES INCLUDING THE SHUT DOWN FIX AND THE TROUBLE SHOOT WIZARD.NO FIX.THE MACHINE WILL BOOT UP AND I CAN FINISH THE INSTALL USING STEP BY STEP STARTUP, BUT THE PROBLEMS ARE STILL THERE AFTER COMPLETE INSTALL.
auto (2619)
101071 2002-11-25 00:41:00 I don't know about that auto but one point of etiquette here is not to 'shout'. ie using all capitals.

Might get more help if you tone things down a bit. And "the install gets to the last restart" is bit confusing even to an experienced newbie like me.

mark :D c
mark c (247)
101072 2002-11-25 01:53:00 well, why dont you try running windows set-up again, and if same problem occurs well.... youre on your own:p

But, yeah, keep the tone down aye:)

Thanx


Synchronised_Thoughts
Synchronised_Thoughts (2589)
101073 2002-11-25 02:30:00 has that come to any help to you???


Synchronised_thoughts
Synchronised_Thoughts (2589)
101074 2002-11-25 03:56:00 Is "virus protection" of the boot sector enabled in the BIOS? That can cause problems with installations. ;-) Graham L (2)
101075 2002-11-25 08:00:00 Sorry about the shouting,had my hearing aid off.I have run set up several times with different aproaches, all ending with the same result.
The install gets past the copy files stage,restarts fine ,goes through the hardware stage but then fails on the next restart. Comes up with the message "While initializing device CONFIGMG:
Windows protection error. You need to restart your computer."
Restarting results in the same.Restart in step by step and the computer starts up..only to fail again on the next shutdown and restart.
auto (2619)
101076 2002-11-25 08:09:00 yeah, sounds like you need to re-install it.....
can the computer run 2000?
If i was you I would install 2000 on it if it can run....



Synchronised_thoughts
Synchronised_Thoughts (2589)
101077 2002-11-25 08:11:00 Go to this site (support.microsoft.com) for help on this, its a known problem. godfather (25)
101078 2002-11-25 08:17:00 Tried ME ,but the ship would not take it Jim.lost cause? auto (2619)
101079 2002-11-25 08:23:00 Been there with some success,was able to shut down fully but still no restart.Unable to get into Compaq setup even with updates(bios loaded on first 4 mb of harddisk). Wiped this,started fresh but same results. auto (2619)
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