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Thread ID: 27579 2002-11-26 02:22:00 WinXP SP1 "Add/Remove Programs" Error Bob the Breakaway Steak (1693) Press F1
Post ID Timestamp Content User
101472 2002-11-27 07:52:00 hi i have the same message coming up on my computer , tried what has been suggested no fix.. emailed pc company support they suggested doing the following

HOW TO DO REFRESH IN WINDOWS XP (Home/Pro)

Insert “PC Recovery Disk” or “Windows XP”
When the menu appears click on “Install Windows XP”
(If a menu does not appear, go to “My Computer” and double-click on the CD picture)
Make sure the installation type is set to “New Installation” and click on “NEXT”


Click on “I Agree” on the license agreement screen, and click “NEXT”
Enter your “product key” (found on the side of your computer) and click “NEXT”


NOTE: Some of the three following menus may not appear. Do not worry.
Click on “NEXT” at the following screen.


On this screen select “No, skip this step” and click “NEXT”


On this screen select “No, skip this step and continue installing Windows” and click “NEXT”
The CD will then speed up and a bar on the left hand side will progress.
The computer will then restart itself.


When the computer has finished restarting, a blue screen will appear saying “Welcome To Setup”
Press “ENTER” to start the install process
Press “R” to do the system repair.

If the screen does not state, “To repair the selected Windows XP installation, press R”, press F3 twice to exit setup and restart the computer. The repair operation will not work.


The CD winds up and a yellow percentage bar starts appearing
Leave the computer for about 10-20mins
In that time it has installed the setup files and restarted itself


A new blue screen will have appeared and down in the bottom left a green percentage bar appears
When the menu “Regional and Language Option” appears, click “NEXT”
The setup continues to install, and once done it will restart by itself.


When it starts up again, a short windows movie will start, then the “Welcome to Microsoft Windows” screen will appear
Click “NEXT” then “FINISH” (found that the bottom right)
You will now be back into windows and the refresh as been completed.

please if you do this could you post here if it fixes your problem..
johnboy (217)
101473 2002-11-27 08:02:00 johnboy, did you install SP1 before or after the error message appear..
your instruction seem to be reinstalling windows...
Bob the Breakaway Steak (1693)
101474 2002-11-27 08:12:00 the suggestion i got was to do a windows repair from the recovery cd .. can,t help you any with how long message being there but sp1 is only thing installed . and have'nt touched any other settings like you have posted .. johnboy (217)
101475 2002-11-27 08:15:00 okay thanks anyway Bob the Breakaway Steak (1693)
101476 2002-11-27 08:39:00 Place Windows XP CD into your CDROM drive.
Click the 'Start' button.
Click the 'Run' button.
Type in the following command:
expand D:\i386/sysoc.in_ C:\WINOWS\inf\SYSOC.INF
Notice that there is only one space in the command, just before "C:\". Also note that you will have to replace the letter D with the letter of your CDROM drive.

This may require safe mode, try and see.
godfather (25)
101477 2002-11-27 08:40:00 And you try the above at your own risk.
Information c/o Google.
godfather (25)
101478 2002-11-28 03:12:00 thanks? is this the file for messenger? Bob the Breakaway Steak (1693)
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