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| Thread ID: 27814 | 2002-12-03 09:25:00 | RTA 210 Disconnects | Greg (193) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 103053 | 2002-12-03 09:25:00 | My RTA 210 looses it's Jetstream connection 4 - 5 times a week and it appears the only way to get it back is to switch off the router - wait 30 seconds or so and turn it back on. Is this normal? Any ideas on a fix. Thanks Greg |
Greg (193) | ||
| 103054 | 2002-12-03 10:01:00 | There is a known issue with these routers & Dynalink will repair free of charge. Go here for the info. http://www.dynalink.co.nz/ |
Stumped Badly (348) | ||
| 103055 | 2002-12-04 04:57:00 | Could be the faulty router in which a capacitor in the noise filtering circuit fails and causes disconnections but it may also be a really noisy line. Check out the noise level in the modem and see what it is. Should be below 48dB from memory to be a good line. | Big John (551) | ||
| 103056 | 2002-12-04 05:05:00 | The modem has already been back to Dynalink for mods re the capacitor problem - will check out the line noise when there tomorrow. Dynalink suggested this is probably the cause too. Cheers Still interested if others are having similar problems with RTA210's vs other brands. Cheers |
Greg (193) | ||
| 103057 | 2002-12-04 05:41:00 | The only problem I have with my RTA210 currently is that it locks up from time to time. Only way to get it to respond is to power down and restart the router. Time varies as it has been up for up to 40 days online and then at other times only hours. Dynalink asked me to send them how many CRC errors there were but I fail to see how CRC errors would lock up a router. More like a software problem in the router itself. Still waiting for their reply to that one. A friend has another brand (cant remember type) but it gets knocked offline everytime the phone rings. The RTA210 however does not get knocked off by it. He has two different ones. |
Big John (551) | ||
| 103058 | 2002-12-04 05:53:00 | I have an Alcatel Speed Touch Pro ADSL router, never missed a beat, never disconnects. Very simple to set up. Fortunately I took advice from a well informed source prior to purchasing. The issue of getting disconnected sometimes when the phone rings points to a possibility that there is either a phone or a set of extension bells that are not filtered. Extension bells cannot easily be filtered if they are the older type. |
godfather (25) | ||
| 103059 | 2002-12-09 03:39:00 | Disconnects can occur because of a few reasons. 1. to many crc errors can do it. This is due to the line or power source and can be easily fixed by ringing dynalink. 2. If the router is overheated because it is lying horizontaly rather than vertically or if you have it in the sun or on top of something eg desktop,hub etc. 3. really the line attenuation should be under 35db and with a good noise margin of say 10 plus. This all depends on the type of cabling used by telecom though but generally anything up to 40 is ok. |
hoopzta (150) | ||
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