Forum Home
Press F1
Thread ID: 128756	2013-01-13 08:06:00	OE Will Not Send Email Over Public Wifi	Winston001 (3612)	Press F1

Post ID	Timestamp	Content	User
1322575	2013-01-13 08:06:00	This is probably a simple problem that most people already understand...but not I. :D Occasionally I access the net through wifi avaliable in coffee shops etc. When I use OE, mail downloads just fine but no mail uploads. I realise I can use webmail but that can be a pain and doesn't always work. Besides, I like to keep all of my mail in one program on my lappie so I can access and search it which has been necessary quite a lot lately. Using POP3 and SMTP on Xtra. Mail accounts with Xtra, Orcon, and Google. Any thoughts?	Winston001 (3612)
1322576	2013-01-13 09:10:00	Sounds like it is an SMTP problem as Xtra will block connections to SMTP port 25 unless you are connected to the internet using an Xtra broadband connection. The way to get around this is to change your outgoing server to: send.xtra.co.nz You will also need to change the port from 25 to 465 and set it to use SSL (Found on the Advanced tab) and on the Outgoing server tab (I think that's what it's called) select the option for 'My outgoing server requires authentication' and set it to 'Use the same username & password as my incoming server.'	CYaBro (73)
1322577	2013-01-13 09:10:00	I had an issue at a hotspot where they had blocked all mail outgoing ports so it could not be used to send massive amounts of spam from an email program. This may be happening to you?	nedkelly (9059)
1322578	2013-01-13 09:23:00	Sounds like it is an SMTP problem as Xtra will block connections to SMTP port 25 unless you are connected to the internet using an Xtra broadband connection. The way to get around this is to change your outgoing server to: send.xtra.co.nz You will also need to change the port from 25 to 465 and set it to use SSL (Found on the Advanced tab) and on the Outgoing server tab (I think that's what it's called) select the option for 'My outgoing server requires authentication' and set it to 'Use the same username & password as my incoming server.' +1 Seen this many times if the email account is with xtra and trying to use another service provider. Xtra don't like to play nice when sharing their smtp servers. Seen it very often when a person is with Xtra, and changes to another ISP Eg: Orcan , Vodafone/Telstra etc. All of a sudden the outgoing mail wont work. The new ISP/sales reps kind of "Forget" to mention this one minor fact when they draw people away from Xtra.	wainuitech (129)
1322579	2013-01-15 03:05:00	Thanks for the help everyone. I shall try changing the port etc. Hmm...Xtra doesn't like 465	Winston001 (3612)
1322580	2013-01-15 03:28:00	Go here and follow the instructions: telecom.custhelp.com	CYaBro (73)
1