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Thread ID: 28336	2002-12-16 23:15:00	Disconnected when OE starts	asdex (1488)	Press F1

Post ID	Timestamp	Content	User
106682	2002-12-16 23:15:00	Hi, I'm helping a friend with a problem. His computer runs very well and he can browse the internet without any problems. But when he starts Outlook Express to check his emails, his computer disconnects. I gave him a PC World disk to reinstall IE but he says it hasn't helped. Anyone ideas? Thanks, asdex	asdex (1488)
106683	2002-12-16 23:21:00	Outlook express is probably set disconnect after checking mail. open OE & go to tools,options,connections & make sure there is no tick in the box beside "hang up after sending & receiving" hope this helps Cheers Steve	Steve Askew (119)
106684	2002-12-17 00:38:00	Try Steve's way but another way is to send yourself a email with a small attachment which will keep the OE progress window open long enough to view it and to remove the tick from the tick box, usually located to the far left bottom which says something like "disconnect when finished".	duckyduck (197)
106685	2002-12-17 00:47:00	How many "dial-up" connections exist on the PC? If there are two versions (even if they connect to the same ISP) and IE is using a different one, this will happen. Tools | Internet Options | Connections make sure the Dial-Up connection selected as the default is the same as OE uses. If its there but not the default, make it the default.	godfather (25)
106686	2002-12-18 18:26:00	Thanks I'll pass those on. I don't think its a disconnect after sending mail problem because he gets disconnected as soon as he starts OE and there will be plenty of emails to be downloaded. Thanks asdex	asdex (1488)
106687	2002-12-18 20:15:00	If IE does not have the dial-up associated as the default (in Tools|Internet Options|Connections) "always dial this connection" and "default" then OE will think it has to make a new connection (as there is no default). It will terminate the existing one and start again. If the system knows its the default one, it will not try to re-establish the connection. I can't step you through it as I do not have dial-up, but look at this area and try.	godfather (25)
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