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Thread ID: 128887 2013-01-22 00:17:00 Where has my IDE/ATAPI data gone from Device Manager? Billy T (70) Press F1
Post ID Timestamp Content User
1324228 2013-01-22 00:17:00 Hi Team

I tried to burn a DVD this morning using ROXIO Easy CD & DVD Creator (V6) as usual, and got the error message E80070057 'The parameter is incorrect' .

I did the necessary Google search and it is a known error message . It appears that this can happen if the burner has been switched from DMA to PIO so I headed off to Device Manager to have a look-see, however when I got there, the cupboard was bare, i . e . the IDE ATA/ATAPI list of Controllers was missing .

To cut a long story short, rebooting and other exercises have failed to resurrect that data in Device Manager . I have searched every which way, but it seems clear that the information is simply not accessible, and I am left wondering whether my RAID installation may have taken precedence over that information, but I somehow doubt that .

No data transfers, so the problem occurs prior to starting the burn phase . I can read data off DVDs OK and videos play etc .

The burner is an ASUS DVD/CD RW about 18 months old and little used . The DVDs are Fujifilm DVD-R and I have been using them for a long time now with zero failures (bought a bulk lot for peanuts when DSE sold off their stock) .

Cheers

Billy 8-{)
Billy T (70)
1324229 2013-01-22 00:45:00 A couple of things that will probably fix it
(1) If you have chipset drivers (motherboard) reinstall them and see if that helps.
(2) Uninstall the CD/DVD burner drive (or drives if you have more than one) in the Device Manager then restart the PC and when Windows starts it will detect and reinstall them.

In the Device Manager, RIGHT click on the entry for the drive(s) and then LEFT click on "uninstall".
Do Not uninstall the drivers.
bevy121 (117)
1324230 2013-01-22 00:50:00 Hold on - I just noticed you said you are looking for the cd/dvd drive in IDE ATA/ATAPI list - They're in their own DVD/CD-Rom Drives list aren't they
Not sure what os you are using (may not be any IDE ATA/ATAPI entry at all if you are using SATA drives)
bevy121 (117)
1324231 2013-01-22 01:30:00 Hold on - I just noticed you said you are looking for the cd/dvd drive in IDE ATA/ATAPI list - They're in their own DVD/CD-Rom Drives list aren't they
Not sure what os you are using (may not be any IDE ATA/ATAPI entry at all if you are using SATA drives)

Well that explains that! It also highlights the perils of taking advice from the web (when you don't know all of the parameters or the true age of the problem described.). I'll do the uninstall trick and see how we go. OS is XP Pro.

One other thought though, can I be sure that the necessary drivers will be found? I've probably got the original driver disk here somewhere if needed, or I could pull drivers off the web, but it would nice if it just recalled them from the existing file.

Cheers

Billy 8-{)
Billy T (70)
1324232 2013-01-22 03:52:00 What kind of burner is it? IDE or SATA?? I see from one site this happened when the guy was using an IDE to SATA adapter. He had to remove the adapter / re-connect it to the IDE connector to fix it. You're not using an adapter or something are you? Speedy Gonzales (78)
1324233 2013-01-22 09:49:00 What kind of burner is it? IDE or SATA?? I see from one site this happened when the guy was using an IDE to SATA adapter. He had to remove the adapter / re-connect it to the IDE connector to fix it. You're not using an adapter or something are you?

Not that I know of, but I do have four SATA drives (two RAID 1 pairs). It was all working OK last time I used it, so something has changed (d'oh.....stating the obvious). I got a bit distracted after my last post, I got a call to say an old friend had passed away very suddenly and that took precedence over mere DVD problems. I'll delete it in device manager tomorrow morning then reboot and see if that helps.

Cheers

Billy 8-{)
Billy T (70)
1324234 2013-01-22 10:20:00 Is this site and driver file (www.driver-updater.net) safe and correct for my system?

Cheers

Billy 8-{)
Billy T (70)
1324235 2013-01-24 20:10:00 Wouldn't be surprised if that Roxio program is the cause. It can do the same thing as Daemontools / any virtual cd / emulator program. Screw a cd / dvd / writer up. So, it wont work at all.

I wouldn't get drivers from that site. Try clicking on any of the entries in device manager, then select action menu / scan for hardware changes. See if comes back
Speedy Gonzales (78)
1324236 2013-01-24 22:03:00 If it doesn't find the drivers, you can get them here...

support.asus.com
bevy121 (117)
1324237 2013-01-25 07:01:00 Try this
support.microsoft.com
or this
support.microsoft.com
feersumendjinn (64)
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