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Thread ID: 28663	2002-12-27 09:28:00	Word97, crashs with tables in doc	Ichthus (165)	Press F1

Post ID	Timestamp	Content	User
109247	2002-12-27 09:28:00	Word97 creats a fatal error when try to print documents which include tables. This has only started since I have created some personal styles, although they were not defined as user-styles at the time. After reading through PressF1, I have tried recreating 'normal.dot' and have also tried reinstalling Office97. No joy so far, any other ideas befroe I face a "c> format C:\" Problem strated on my Windows2000 machine at work, and then in my "wisdom". I sent th doc home to have another go at it..... Now both Win200 and WinMe machines Word97 affected....	Ichthus (165)
109248	2002-12-27 09:39:00	You say it gives an error, can you tell us exactly what the error reported is? You also say you have re-installed Word, I wonder if you uninstalled it first (otherwise many files will not be rewritten as they exist)?	godfather (25)
109249	2002-12-27 09:42:00	Also, if you have been working on the one document (created in Word 2000) and have not tried starting again, then it could also be a corrupt document file. Try a completely new file, or save a copy of the existing one in text format (.txt) and reformat it.	godfather (25)
109250	2002-12-27 09:54:00	1. Error Message as follows, "Winword has caused an error in Winword.exe. Winword will now close. If proble persists, try restarting the computor." Did have on error along the lines of "MSO??.DLL caused an error in Winword.exe. Winword will now close. If proble persists, try restarting the computor." But this was only once, so noy sure of the complete detail. 2. Original error in "discovered" while working on a document create with Word 97 on a Win2000 machine, 'exported' problem, via same doc, to WinMe machine, also Woed97. Problem subsequently observed on other documents, both machines, which contain tables. Documnets without tables, with or without styles applied, print ok.	Ichthus (165)
109251	2002-12-27 10:27:00	Just re-reading posts, and I belive I have not been too clear on one, critical', point. I am have problems when TABLE OF CONTENTS included in documents. Hope this clarifies things abit...	Ichthus (165)
109252	2002-12-27 22:27:00	Word uses "styles" for its tables of contents and it is possible that the TOC style names clash with the style names given to your normal tables or has corrupted them somehow. Copy and paste all text from corrupted word documents into a text file then as per previous advice uninstall Word, ensure that normal.dot has been deleted, reboot, then reinstall Word. Do NOT reopen corrupted documents but create new documents and paste text from text files. Reapply formatting as required. Drastic, but possibly your only option.	tommy (2826)
109253	2002-12-28 03:50:00	> Word uses "styles" for its tables of contents and it > is possible that the TOC style names clash with the > style names given to your normal tables or has > corrupted them somehow . Yes, I would go along with that . . . >Copy and paste all text from > corrupted word documents into a text file then as per > previous advice uninstall Word, ensure that > normal . dot has been deleted, reboot, then reinstall > Word . Yes, followed that advise and has done the trick . Although, have set the normal . dot to prompt when saving as a precaution . >Do NOT reopen corrupted documents but create > new documents and paste text from text files . Reapply > formatting as required . Drastic, but possibly your > only option . Again, I agree drastic, but what I am looking at having to do . One question, if I believe I know the corrupting "style" , will deleting it from the document "cure" the normal . dot associated with that doc? Just looking for an option not to have to reformat entire document . Thanks for the valuable and appreciated input .	Ichthus (165)
109254	2002-12-28 04:20:00	There is no guarantee that it will delete reference to it in the document, as Word documents carry a lot of style and font formatting information . Its a total unknown if deleting the style will delete it from reloading, as the style could easily be applied to blank areas not being deleted, and not immediately apparent . You have to weigh up the issues of having to completely repeat everything you have done to get back to the "working again" stage vs reformatting the document?	godfather (25)
109255	2002-12-28 04:43:00	As Godfather says there is no guarantee but you could possibly try deleting the corrupted style if you think you can identify it. You could possibly first copy and paste a .doc file in Windows Explorer to use as a test and do a Ctrl+H (for search and replace), click on the "More" arrow then "Format", "Style", choose the corrupted style in the Search field and either choose a (hopefully) non-corrupted style or leave the Replace field blank and click "Replace All". When the corrupted style has been changed in the document remove it from the styles menu and save the document. You can then try printing to see if it worked. If it works fine you can then save the normal.dot and hopefully all will be fixed.	tommy (2826)
109256	2002-12-28 10:51:00	Thanks for all you help Godfather and Tommy. I have sucessful recreated my document with the 'create a text file....' approach. While I reloaded Office to my home machine (Oh the joy, but thats another story), on my work machine got away with recreating normal.dot and reformatting a text file copy. Although I will give the 'search and replace' suggestion a test on a copy of the original problem document. Ah well, midnight Saturday and I have got to were I left off mid-afternoon friday. Thanks again for the help.	Ichthus (165)
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