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Thread ID: 28672 2002-12-27 20:48:00 windows updates won't install jonzsie (2689) Press F1
Post ID Timestamp Content User
109299 2002-12-27 20:48:00 I've just had to do a system recovery using XP because of a corrupt log on file, and now have at least 50 updates to do. I'm unable to install the updates because I get a message saying the software I'm installing has not passed the windows logo testing to verify the compatability with windows XP.

I checked the updates help and checked to see that the cryptographic service was enabled and it was. In the help there were a couple of other suggestions like changing the file name....but they didn't tell me how to do this and I'm a newbie.

Please help me on this.
jonzsie (2689)
109300 2002-12-27 21:36:00 Do you mean you are downloading and trying to install XP updates from MS's site? Very odd. Have you tried a few times? Sometimes things just go off into space.

And by 'system recovery' do you mean the GoBack facliity?

Sorry can't be more useful but someone will pick it up. Stick around and be ready to answer questions on yr problem, that's the way to gett a fix.

mark :) c
mark c (247)
109301 2002-12-27 22:28:00 I reloaded windows using the built in system restore because of corrupt administrator log on files. And yes I was downloading all the XP updates from the microsoft update page...I could download them ok but not install them because of them not passing the windows logo testing. It was enabled in the cryptographic section, but I turned it on and off and rebooted just encase...but still I get the same message.

Thanks for your response.
jonzsie (2689)
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