| Forum Home | ||||
| Press F1 | ||||
| Thread ID: 28907 | 2003-01-04 21:05:00 | renaming catroot file | jonzsie (2689) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 111059 | 2003-01-04 21:05:00 | Can anyone tell me where to go and how to rename the catroot file? I can't download XP updates because I get a message saying it hasn't passed the windows logo test. I checked the FAQ and it seems like I might have a corrupt file...the suggestion was I rename it but I don't know how to. Any help would be appreciated. |
jonzsie (2689) | ||
| 111060 | 2003-01-04 21:20:00 | It might be better to explain the error messages that you are getting first. What exactly is the message when you try and download the updates? Do you get the error when trying to manually download updates from Microsoft's website or when Win XP tries to do it for you? Also, do you have SP1 for Win XP? |
Susan B (19) | ||
| 111061 | 2003-01-05 04:13:00 | Hi Susan, I have just had to reinstall windows XP using the built in recovery system because I had a corrupt administrator log in file so now I have about 5o updates to do. I do the updates manually from the microsoft page. When I tried to install the sp1 fix this is the message I got "Set up could not verify the integrity of the file update inf. make sure the crptographic service is running on your comp." (It is enabled) But prior to that I was getting messages saying the updates hadn't passed the windows logo testing. They will download and appear to be installing then I get that message...and a screen comes up saying no updates were installed. The following items failed to install try installing them again. |
jonzsie (2689) | ||
| 111062 | 2003-01-05 04:24:00 | I checked out the updates trouble shooter page about not passing the windows logo and it mentioned that this symptom could occur if the hotfix installer was referencing C:\windows\system32\catroot2\edb.log and the file was corrupt. It then said renaming it or the entire folder will allow the hotfix to install normally. But it didn't tell me how to do it....and I'm new to this. | jonzsie (2689) | ||
| 111063 | 2003-01-05 05:43:00 | You can rename a file within WinXP by right clicking the file name and there will pop up a menu. One of the options is to rename. Type in a new name. I'm not entirely sure you should do this though. |
Elephant (599) | ||
| 1 | |||||