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Thread ID: 129050	2013-01-30 08:50:00	Can't send emails through Xtra using a Clear email account	iansmcdonald (6977)	Press F1

Post ID	Timestamp	Content	User
1325649	2013-01-30 08:50:00	I'm with Xtra and have an Xtra email account that sends and receives no problem. My wife has a Clear account and can receive email ok, but... 1. Cannot send using Xtra server (presumably because she has a Clear return email) 2. Cannot send using Clear server (presumably because she's using an Xtra connection) 3. Can send using Gmail server, but only if she uses a Gmail return address (which is unsatisfactory) 4. Can send & receive using webmail, but that's just direly awful So...is there any known configuration of Outlook that will allow her to send email with a Clear return address?	iansmcdonald (6977)
1325650	2013-01-30 09:32:00	The problem is that Xtra are blocking the clear account, as its not an xtra account. Xtra don't allow relaying through their mail servers anymore. Basically the reason its not working in sending is the clear account does not exist on Xtra. WHAT email program are you using ? What has worked in the past ( sometimes) in the outgoing server details you don't normally put in a username and password as the incoming one for xtra ( example) is the same as the outgoing, BUT some email programs do allow it (outlook for example) if you enter in the Xtra Account details this sometimes sends OK. 4718	wainuitech (129)
1325651	2013-01-30 23:28:00	If you register her Clear email in GMail, it will allow you to send via GMail's authenticating SMTP server (smtp.gmail.com port 465, using SSL & your GMail login). You can then send from anywhere, but incoming messages will say something like Joe Bloggs [joe.bloggs@gmail.com] on behalf of Joe Bloggs [joe.bloggs@clear.net.nz] in the sender line, but Replying will at least use the Clear email address.	MushHead (10626)
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