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| Thread ID: 29398 | 2003-01-18 13:51:00 | PressF1 frustrations - solution | Greg S (201) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 115042 | 2003-01-19 02:56:00 | I reckon the Post-New-Topic form should include fields, as suggested above, for things such as: Problem heading Category of problem Op/sys Hardware specs Peripherals Description of symptoms What resoltion they'd like achieved What they've tried to do to remedy the problem Any other comments that may be useful for us to know All fields could be optional, so posters that are aware that certain info is irrelevant needn't fill it in. A site that I don't highly recommend, actually has a great input format here (www.5starsupport.com). |
Greg S (201) | ||
| 115043 | 2003-01-19 03:40:00 | Too complex Greg Most people would just ignore it. I actually favour the second of the options I proposed which only affects new posters and acts as a gentle reminder. We have to remember that many people don't Know their system in any great detail. If they did, they probably wouldn't need our help! Cheers Billy 8-{) :D |
Billy T (70) | ||
| 115044 | 2003-01-19 04:01:00 | Something like this? Our system has detected that you are about to post your first topic for discussion. Please, if applicible, make it easy for others to help you by telling us a little bit about the system you are having problems with. Useful information includes your computers operating system eg:Windows 98 second edition. If possible, include a little bit about the machine itself eg: Pentuim 1, 450meg AMD chip 256 meg or RAM with benq CDRW. It is better to post too much information than not enough. There are some very clever people here, but we can only go by what you tell us. <<Continue>> Further to that thought i wonder how hard it would be to make what the server can see about the computer making the post visible to the poster as a guide? Thinks: i'm going to get shot for suggesting work over this one .Clueless |
Clueless (181) | ||
| 115045 | 2003-01-19 04:57:00 | Good point Clueless, But what if you're PC cant connect, say Im on an lder 95 P133 and its not networking with ICS, so I use my gateway which is 98 (In this example)... All the relevant info would be useless! As for being put down or whatever because you havent thought of every single scenario, you get used to it, and take it as it comes. I can safely say that most people here are not trying to critique you in your posting, but offering other views or solutions. I can remember a while back now, I had been told (by a non-Pf1 member... which may be why I was led astray..) that Celeron processors were of better performance than a same Mhz speed Duron. I was sharing this with a fellow Pf1'er when they where wanting to buy a new motherboard and CPU. Obviously, it was pointed out to me that I was wrong.. but you take it as it comes. Im sorry to say that not everybody is perfect, and there are times when you'll make a post that is way off track!!! Especially when you're commenting on something that isnt 100% second nature to you. You take it as it comes, and move on from that stuff... I too reakon that there isnt enough info usually given in the first post on a thread when a user has a problem. Perhaps while they are signing up, there are a few guidelines for the new user: Its a family Forum, so keep it clean No flaming Stuff like that, and also include that it is a good idea to post your OS, hardware details and other such things! And I agree that it would be nice if more people responded back to a thread if they have solved their problem, perhaps letting the rest of the world know what's worked and hasnt. That's always good, as I take a look through the archives sometimes if i think the question may have been asked before (But not always). Anyways, for now I dont think much can be done. Perhaps if one of the Admin saw this... but still... You cant force people to post back saying it worked and stuff.. My 2cents worth for the night anyways :-) Cheers Chilling_Silence Disclaimer: nobody was meant to be offended in this, its just me posting my views as Im sure the rest of you do :-) |
Chilling_Silence (9) | ||
| 115046 | 2003-01-19 05:29:00 | >But what if you're PC cant connect, say Im on an lder 95 P133 and its not networking with ICS, so I use my gateway which is 98 (In this example)... All the relevant info would be useless! Thats why i suggested it as a guide..... Hopefully, the poster that was running through their own gateway wouldnt need to be told about declaring their OS anyway. .Clueless |
Clueless (181) | ||
| 115047 | 2003-01-19 05:35:00 | >Hopefully, the poster that was running through their own gateway wouldnt need to be told about declaring their OS anyway . Unless they are Clueless! :D I still forget to post my OS when refering to my own machines, but since everyone here just seems to somehow know that my 'doze challenges will be with Vanessa/98, and my Linux challenges will be with Sam/SuSE8 my forgetfulness doesn't seem to be a problem . . Clueless |
Clueless (181) | ||
| 115048 | 2003-01-19 07:08:00 | The big problem here is when you post a question some of the replies are quite often rubbish. This because the person who has answered it hasn't really read the question. Think of the poster, he has a computer fault and will looking to fix it urgently. They will be checking for replies at every possible moment. They will have their hopes up only to see some rubbish that doesn't apply to them. It more hindrance than help and its the reason they don't post back what was successful. I have had several windows problems and have sought answers through places like F1. Unfortunaly my problems are unique to me no one else in the world has had these problems before. I sorted them out my self even though I am a retard. I think some of these people are trying to get a record number of posts and they reply to questions in a hurry with a stupid reply. No wonder they get flamed they deserve it. If the poster has posted scant details its because he doesn't know. Its no problem just ask him to supply more details. tedheath |
tedheath (537) | ||
| 115049 | 2003-01-19 07:27:00 | I've had so much help from this forum that as a rule i can only say RUBBISH to the above post. Sometimes i get no reply to something, usually i do, and usually it is useful, and hey, even if its not the "right" answer, it atleast provides food for thought. Hey and when it comes to me trying to get to grips with Linux.. well i didn't call myself Clueless for nothing. People have been extreemly tolerant of my ignorance! When i look at a post like Susans networking woes, i see us gathering together to offer suggestions on what "might" fix it. I believe everything that was offered was atleast worth considering on what was indeed a difficult problem that ultimatly could only be fixed with a full reformat of the somewhat screwy98 machine that was just not going to do it! Yay to us for being such a great bunch of people offering our services just for the love of it. For those who are stil not happy, a FULL refund is of course still availible at the door. :D .Clueless |
Clueless (181) | ||
| 115050 | 2003-01-19 07:51:00 | Fair go Ted Ask for help in a public forum and you have to accept the answers you get. Its a bit off to complain about volunteer help. In my time on Press F1 I have not seen many useless or totally irrelevant answers and those that I have seen are usually posted by smart alecs trying to promote their particular flavour of computing (hardware or software) and denigrating those who take an alternative path. Sure some people occasionally answer off the cuff without reading the history but so what Better than 95% of answers are well intended, even if not necessarily accurate 100% of the time. IMHO that's a better batting average than I ever got from computer shops, and it's free! Cheers Billy 8-{) :| |
Billy T (70) | ||
| 115051 | 2003-01-19 20:11:00 | Hey, if you want service with a smile, and a hundred dollar hole in your pocket, I know a few good places in Auckland ;-) If you wat service with a virtual smile, nothing taken from your wallet, and the combined brainpower (Although still somewhat incomplete ;-)) of a good 6 thousand people, Then Pf1 is your place! |
Chilling_Silence (9) | ||
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