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Thread ID: 29446 2003-01-20 17:44:00 crash georgea (3045) Press F1
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115481 2003-01-20 17:44:00 I posted this a while back but no answer yet.
My comp crashes almost every day and several times a day after I switch off then on again later.
The motor/processor/disk slows down or changes pitch just before it switches itself off and the screen goes jet black. The On button light stays on but the Hard Drive Activity Light goes out.
Nothing gets it going again until I reboot - sometimes it crashes in the middle of a reboot or scandisk.
Have a 6 year old Compaq Presario 4220 with plenty of disk space left and wondered if the disk or processor was on its last legs.
Appreciate any info.
georgea (3045)
115482 2003-01-20 18:30:00 Hi
There are huge number of things that could be factors. You may need to post some more details.

I would recommend you try starting up in safe mode and just leave it on for a while and see if it crashes. If it does, then there is a higher chance it is hardware related, rather than Windows related. You could also restart in Dos mode and see if that stays up.

Questions:
What version of Windows?
What programs are in your startup folder?
Have you run a scandisk or a defrag recently?
Do you use antivirus software?

There is more, but this is a start. Reply to this and we can help a bit more.
robo.
robo (205)
115483 2003-01-20 19:23:00 This crash when you turn your computer on. isn't actually your computer crashing. What happens is that the video signal doesn't get sent to your monitor to turn itself on, so it stays off. Then all the hard drive lights fade because the computer stops loading as the computer is set to "halt on all errors"

If its crashing in the middle of a scandisk, its possible you have some bad sectors. (your hard drive is in bad shape)

Processors don't get on there last legs, but hard drives do. However it should last longer than 6 years.
roofus (483)
115484 2003-01-20 23:23:00 Thanks for your comments
I have win 95, did scandisk and defrag (only 1% fragmented anyway), deleted my AVG virus software.
Seem to have a number of startup files - one has win bgdaadfp,
others are related to my Opera browser, another to Ms Find Fast and Office startup which I don't use.

Tried safemode and it was ok for the hour I used it with games etc which sometimes I am using when it crashes, however cannot get on the Internet so am back in normal mode.
First time I tried to start normal it crashed for 15 minutes till it decided to start up.
Not sure how to use dos.
Hope this helps
Graham.
georgea (3045)
115485 2003-01-20 23:29:00 disable ms fast find, this will make your defrag process quicker. and possibly your computer

disable that win bdfpp or whatever it is, it sounds like a possible virus. Get a virus scanner back on your computer and check to make sure its not

report any error messages you get back to us
roofus (483)
115486 2003-01-21 00:47:00 Have done as you suggested and seems ok so far.
Mscreate.dir is related to bgd so I deleted both plus deleted Fastfind as I didn't know how to simply turn it off. Can restore these from the bin if I have to. They don't appear to be a virus.
Searched the web for mscreate and have pasted a couple of contradictory comments below.

1.
Mscreate.dir files are special files that let Microsoft applications remove all appropriate folders during an uninstall operation. When you install a Microsoft application, such as Office 97, the Setup program creates one of these innocuous files in each folder it places on your hard disk. If you later run Setup in maintenance or uninstall mode, it looks for the Mscreate.dir files to determine whether it can delete the folder.
If you delete these files now and someday run Setup in uninstall mode, Setup won't delete the empty folder. Since these hidden files don't take up any hard disk space and are important to the uninstall procedure, we suggest you leave them where they are.


2.
The file mscreate.dir is used by Microsoft Office Fast Find to keep an inventory of all Office files and their contents in each sub-directory on the hard drive.
You can certainly delete this file without any problems, but it won't stop the computer from crashing. What you can do, however, is turn off Fast Find.
Because of some bugs in Fast Find's implementation, it can cause Windows to crash if you try to start using the computer when the indexer is busy cataloguing the hard drive.

Thanks for your help F1 - hope this has done the trick.
Graham.
georgea (3045)
115487 2003-01-21 00:58:00 When you say you deleted, i hope you just mean the shortcut, and not the actual programme itself.

at the run command on the start menu type in "msconfig"
this programme tells you what your loading at startup. is there any other stuff in there that doesn't sound familiar to you?
roofus (483)
115488 2003-01-21 01:02:00 Fastfind and fast tart and the shortcut bar are absolute shockers, not their best work.
robo.
robo (205)
115489 2003-01-21 01:14:00 > fast tart

What sort of company do you keep Robo, and does Mrs Robo know of this?
godfather (25)
115490 2003-01-21 01:30:00 Oops
Mscreate is gone - it just disappeared when I deleted rather than going to the bin like fastfind
Hope it won't affect starting - everythings working ok so far.
georgea (3045)
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