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| Thread ID: 129192 | 2013-02-09 01:25:00 | I saw this call for help on another forum - what say you | Digby (677) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1327140 | 2013-02-09 01:25:00 | "Oh great...started up the computer and Windows started by resetting all my personal settings. Then when I checked...all my documents (including my accounts) and all my photos had vanished (personal photos, auction photos...everything recently. Now...every few weeks I have to set everything up again, including Open Office, browsers, AVG...the whole thing." A tecchie friend of hers told her to get a new machine as it was 7 years old. Another person advised her to try the Microsoft Fixit Centre. I told her to check My Computer and her documents folders. I said there is no way that Windows would delete her files. And she got nasty to me. |
Digby (677) | ||
| 1327141 | 2013-02-09 01:31:00 | Could be high jacked. :) |
Trev (427) | ||
| 1327142 | 2013-02-09 01:55:00 | Sounds like corrupt user profile, files will still be there in the old corrupt profile. At 7 years old it will most likely be time for a new PC to be honest. | Alex B (15479) | ||
| 1327143 | 2013-02-09 04:24:00 | Yes, corrupt profile. So she got nasty? Let her rot then. |
pctek (84) | ||
| 1327144 | 2013-02-09 05:45:00 | Yep, +1 to Pcteks post. A tecchie friend of hers told her to get a new machine as it was 7 years old. :lol: are they kidding or what - sounds more like a Tech from "Idiots & Cowboys Computers R Us" :p |
wainuitech (129) | ||
| 1327145 | 2013-02-09 06:11:00 | sounds more like a Tech from "Idiots & Cowboys Computers R Us" :p Oh, I've heard of them, must be one of the biggest IT Franchises in NZ. :D | Iantech (16386) | ||
| 1327146 | 2013-02-09 08:01:00 | Tell her to 'Show hidden folders' and there they all will be, I fixed a computer that had this problem, it is a specialized Trojan. If she finds the folders are there but hidden, then post back and I will give procedure I used to repair. |
zqwerty (97) | ||
| 1327147 | 2013-02-09 10:44:00 | If the files are only hidden, can be caused by malware, then one way is to run a program called "unhide.exe" Its normally downloadable from Bleepingcompter, but at the moment their pages wont load. You can get it though from HERE (helpdesk.malwarebytes.org) - link at the end of Step 2 |
wainuitech (129) | ||
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