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Thread ID: 29693 2003-01-29 22:56:00 All CD devices inaccessible jfreilly (1196) Press F1
Post ID Timestamp Content User
117215 2003-01-29 22:56:00 Hi,

I have win2k and had easy cd 4. After installing roxio easy cd 5 all the cd/dvds are inaccessible. Device manager says registy might be corrupt (Code 19).

Recovery disk doesnt fix this - sigh

Uninstalling devices and reinstalling doesnt fix this either.


Any tips on how to avoid reinstalling from ground zero?
jfreilly (1196)
117216 2003-01-29 23:48:00 What OS are you running?

Have you downloaded the latest update for Roxio Easy CD Creator 5?

Go to http://www.roxio.com and check it out.
CYaBro (73)
117217 2003-01-30 20:56:00 Win2K as I said, Yes latest version. jfreilly (1196)
117218 2003-01-30 21:13:00 This should fix your problem.

support.roxio.com MCACAWIV0
Stumped Badly (348)
117219 2003-02-01 23:30:00 I have found the solution on Microsoft support Knowledge base article KB 270008.

http://support.microsoft.com

A known problem with easy cd up to verison 5.01 when uninstalling.

The no 1 recommended fix involves editing the registry, and for me at least if worked fine.
jfreilly (1196)
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