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Thread ID: 129381 2013-02-20 23:30:00 Internet Speed Cyberhuskey (13067) Press F1
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1329278 2013-02-20 23:30:00 I'm going crazy ... almost. My internet speed often plunges to around 11 Mbps which results in webpages loading slowly or not at all. Could somebody please tell me how I can check on where the problem is. Is the culprit my computer, modem or service provider?

Many thanks for your help.
Cyberhuskey (13067)
1329279 2013-02-20 23:38:00 Have you scanned it for malware? Cleared the browsers cache? What browser is it? Speedy Gonzales (78)
1329280 2013-02-20 23:39:00 Yes, yes and FF 19. Cyberhuskey (13067)
1329281 2013-02-20 23:44:00 Who are you with? Are you connected wirelessly or with ethernet? What firewall program is installed? If its not windows? Speedy Gonzales (78)
1329282 2013-02-20 23:44:00 Telecom Cyberhuskey (13067)
1329283 2013-02-20 23:45:00 What about the firewall? And ethernet or wireless? Speedy Gonzales (78)
1329284 2013-02-20 23:46:00 Wireless and no firewall programm, just Microsoft Essentials. Cyberhuskey (13067)
1329285 2013-02-20 23:48:00 Try IE. See if it's as slow as FF. If it isnt, there maybe a prob with FF. Have you installed any toolbars? Speedy Gonzales (78)
1329286 2013-02-20 23:52:00 No toolbars. First quick test revealed that speed is normal with IE. Maybe the luck of the draw will try some more. Cyberhuskey (13067)
1329287 2013-02-21 00:00:00 I'm going crazy ... almost. My internet speed often plunges to around 11 Mbps which results in webpages loading slowly or not at all. Could somebody please tell me how I can check on where the problem is. Is the culprit my computer, modem or service provider?

Many thanks for your help.

I wish my internet speed was 'only' 11Mbps . That would be the fastest ever.

Run ADSL speed test during the day http://www.nzdsl.co.nz/
Try doing the obvious like restarting PC & router when the speed drops down
Try disabling any online backups, Windows updates, P2P, torrents etc
Try plugging directly into the router: it might be a wifi issue
TURN OFF any cordless phones, video sender units, anything that may interfere with the wifi etc etc
Run a malware scan with malware bytes .

The only real/practical way to test if the router has issues is to try another router.
1101 (13337)
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