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Thread ID: 30069 2003-02-09 21:37:00 Replacement gramps (881) Press F1
Post ID Timestamp Content User
119763 2003-02-09 21:37:00 What would people here consider an appropiate waiting time to get a faulty GAINWARD Ti 4200 graphics card replaced?
Can anything be done to speed up the process?
The old card I am using will not run some programs!

Thanks Regards Rob
gramps (881)
119764 2003-02-09 21:53:00 Where did you send it to? If it went back to Taiwan, you could expect up to a month to get it back, maybe more because of the postal service.
I thought if you had a faulty gainward then they were just going to replace them?
roofus (483)
119765 2003-02-09 22:03:00 roofus
As far as I am aware it was sent from the dealer in Christchurch to Auckland for Replacement.Just like to know expected time frame before I start bugging the dealer!
gramps (881)
119766 2003-02-10 02:21:00 I would say that surface mail might take a couple of days each way. Allow a couple of days for sickies, public holidays, and "administration". If you haven't got the board (or a good excuse) in a week, start bugging them. Graham L (2)
119767 2003-02-10 02:39:00 Just had confirmation that the card is being returned as No fault found,Funny since I installed my old tnt2 card I have not had 1 crash in 8 days.
So it looks as if I will have to suffer and run my computer at high temperature and hope the motherboard can handle it,as the tnt2 cannot handle daoc.

What card would be a good replacement(when I get some coppers together) must be a dual as I love my 2 monitors.

Yes I am 67 and play computer games and very disgruntled at the Gainward supplier.
gramps (881)
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