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| Thread ID: 129769 | 2013-03-12 07:08:00 | can an ipod touch or iphone affect negatively an internet connexion? | Osmose (17026) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1332292 | 2013-03-12 07:08:00 | It seems when my teen connects her ipod touch or iphone to my internet wirelessly through the modem it makes the internet disconnect. Not sure why? any explanation? My internet is not very good as I explained in another thread and we have a slow speed. Can it be the bandwith she uses when surfing the net makes it disconnect? | Osmose (17026) | ||
| 1332293 | 2013-03-12 07:57:00 | My money says you're using a free router provided by your ISP, perhaps a Thomson TG585 router or similar? It quite possibly is, though it's not specifically the fault of the iPhone. www.fixmybroadband.co.nz |
Chilling_Silence (9) | ||
| 1332294 | 2013-03-12 08:48:00 | Im using a NETGEAR DGN3700v2 it has dual wifi band 2.4Ghz and 5Ghz my cordless phone is 1.8 Ghz and thats the only cordless device. We use the laptop on the 5Ghz of the router. | Osmose (17026) | ||
| 1332295 | 2013-03-12 20:46:00 | Not a fan of that particular model, though they're usually not too bad in my experiences. I would suggest getting another router to confirm if it is or isn't the router, that's where my money is. |
Chilling_Silence (9) | ||
| 1332296 | 2013-03-12 22:20:00 | If you can, borrow another router just to test to see if it is the router or the iDevice. As chill said, it's most likely the router. Although it is possible for the iPod/Phone to cause a problem theres a 90%+ chance that it's the router. If course you should try to get a decent one to test, not the same brand/model that's currently suspect of causing a problem :p |
The Error Guy (14052) | ||
| 1332297 | 2013-03-13 00:26:00 | Well since the HTC 8S she bought has been taken from her and switched off Im not having any more disconnections. I will ask her to turn it back on when she comes back to test further as i dont even know how it works lol I googgle about the issue and it seems the wifi on the 2.4Ghz range in ipods touchs, iphone and androids can interfer with the modem to the point it will disconnect. It is a fairly new model purchase last month but might need a special tweak to make it work with androids. I had another modem previously and the ipod touch would make it disconnect too. | Osmose (17026) | ||
| 1332298 | 2013-03-13 00:54:00 | Update its firmware if you havent yet. No point using the modem or it being dual band, if it cuts you off if you use 2.4 devices. | Speedy Gonzales (78) | ||
| 1332299 | 2013-03-13 02:26:00 | The fact the phone is android based won't make a spot of difference in this case, since the OS itself won't affect the connection. I'm a little confused about the situation. The opening question was about a specific device (iPod touch or iPhone) that seemed to cause connection problems, now it seems that there is an HTC in the mix too. Not that it really matters though, in both situations there are two common factors, the daughter and the router. If her iPod/iPhone causes problems AND her HTC I'd suspect that she is doing something on her phones that is causing a problem, although I'm not sure what exactly. Normally I'd suspect torrents/P2P but that's not so much of an issue on a phone (although it is possible) Since the phones are wireless devices and have to be FCC approved I highly doubt they'd be causing the problem through interference. If it disconnected when one of the most popular wireless freqs (2.4GHz) was being used there'd be a real issue :p As speedy said, check for a firmware update for your router. That will hopefully fix up any little bugs in the system. Other than a faulty piece of hardware, or some funny goings on with how the daughter uses the connection the only other possibility is your connection quality. You mention your speed is poor which might mean that they way she is using it is causing a problem. Eg if she's watching say a youtube video, she ends up using all the available bandwidth meaning that none of your sites will load. The Internet doesnt actually disconnect, but it might as well have since nothing else can work. Simple test, just connect the phone to the network. Turn of sync temporarily if you want, but just have it connected but doing nothing, then surf as you would normally. No problem? it's how she's using it. Try getting her to use it as she normally does (youtube, facebook, skype/facetime (if it's an iOS device) etc etc) and see if that causes a problem. If it does, then she's causing the problem, inadvertently most likely. |
The Error Guy (14052) | ||
| 1332300 | 2013-03-13 02:41:00 | I think its more the volume of devices being connected to the router, that the router doesn't like. | Chilling_Silence (9) | ||
| 1332301 | 2013-03-13 03:08:00 | Sorry I'm fairly new to all those new devices so ipod touch iphone or androids all seem same for me. I have a desktop and laptop and a good old cellphone for emergency calls. She bought that thing last saturday and we have experienced very bad internet and multiple disconnections. Even my ISP noticed and was going to send a tech to check wiring etc...Well Im googling about the issue and found more people have had similar issues with their ipod touch iphone and androids apple products. Somethin to do with IOS. Im not sure it is correct to post link to other forums so i didnt. I also found a popular app called wifi kill that makes disconnect other devices of internet and makes router disconnect. I ll have to check that once i get her to open the HTC when she is back which would be any time now. I ll keep you posted if it disconnects again once it is again connected to my wifi or if there is that app in it. | Osmose (17026) | ||
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