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Thread ID: 31122 2003-03-12 13:26:00 Windows Update: Administrators Only Sandwalker (3342) Press F1
Post ID Timestamp Content User
127588 2003-03-12 13:26:00 I'm using Windows 2000, and so far I have twice received the following message when attempting to access the Windows Update site:

"Administrators Only. To install items from Windows Update, you must be logged on as an administrator or a member of the Administrators group. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure."

Microsoft's Knowledge Base article at support.microsoft.com suggests a possible cause (FinJan Software's 'Surfinguard Pro' and solution (uninstalling it). Thing is, I've never had this software; I've never even /heard/ of it. The last time I had this problem I /think/ I did an inplace upgrade -- if not, it was a full reinstall. I have no wish to reinstall again -- especially as reinstalling all my programs and restoring settings takes me hours. Is there any other solution for this? This seems to be a result of installing SP1 - before that, Win2K was happy.
Sandwalker (3342)
127589 2003-03-12 19:46:00 Have a look at this support.microsoft.com I know it's for Windows XP but if you run regedt32 instead of regedit you can check the settings in Windows 2000.

Also could try installing SP3.
CYaBro (73)
127590 2003-03-12 19:47:00 Forgot to say that the Permissions option is found under the Security menu option in regedt32. CYaBro (73)
127591 2003-03-13 05:48:00 Hi Sandwalker,

Have you disabled your ActiveX controls in IE tools > internet options > security > custom level ?

I always get that same message if I visit the Windows Update site with my ActiveX controls disabled. If I re-enable them, I get the normal Windows Update site.

They are enabled by default, so you must of changed them yourself for this to be behind your problem. If you have been fiddling with this option, just click on the reset button to return them to the default settings.

Just another option.

Jen
Jen C (20)
127592 2003-03-13 10:46:00 All my ActiveX settings seem fine. I never fiddle with anything like that, as I don't understand much of it. My browser of choice is Opera 7; I only use IE if Opera can't display something. Sandwalker (3342)
127593 2003-03-13 11:12:00 I tried the XP Registry fix, and it seemed to be okay until I got to the last step -- Windows 2000 doesn't seem to have that option which XP has, and I couldn't figure out if there were any similar options in 2000. I tried the Reset option, but overall the fix didn't work. I'll try installing SP3 *shudder* to see if that fixes it. If not...well, I guess I'll have to wait until I get a larger hard disk, so I have a good reason to do a complete install again. Or maybe I should just go back to 98...? Sandwalker (3342)
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