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| Thread ID: 129901 | 2013-03-19 04:07:00 | How much to ship an old drive? | goodiesguy (15316) | Press F1 |
| Post ID | Timestamp | Content | User | ||
| 1333322 | 2013-03-19 23:02:00 | You also need to have an account with them before they will accept returns from you and unless you are an IT / computer retailer / provider you won't get an account with them. Yep, Ingram are wholesalers / distributors only, wont sell to the general public. If the drive is sent back to Seagate, theres a 99% chance it will be refurbished drive that comes back. The original warranty time still applies, meaning if that craps out and is still within the original warranty time, they will replace it as well, you don't get a new warranty time. |
wainuitech (129) | ||
| 1333323 | 2013-03-19 23:08:00 | I RMA'd one yesterday, warranty expires in June 2013 and I did it through WestconGroup. I don't have the original receipts or anything, just pulled it out of an old PC. Not sure if a replacement will show up or not but at least the shipping is only to Albany :) www.westcongroup.co.nz |
WarNox (8772) | ||
| 1333324 | 2013-03-19 23:15:00 | A remanufactured/factory repaired HD CANNOT be trusted When you really get down to it, neither can a brand new one. What's your point? |
Agent_24 (57) | ||
| 1333325 | 2013-03-20 01:04:00 | When you really get down to it, neither can a brand new one. What's your point? Yes, and it's only gonna be a secondary drive. |
goodiesguy (15316) | ||
| 1333326 | 2013-03-20 01:18:00 | Could it be that the person bought the drive in Singapore or the store they bought it from imported it themselves? When I check the warranty on my Seagate it says ship it to Ingham. |
Nomad (952) | ||
| 1333327 | 2013-03-20 01:34:00 | When you really get down to it, neither can a brand new one. What's your point? Are you just trolling?? I though my point was rather obvious, recon hard drives just arnt reliable. Far more unreliable than new hard drives. :badpc: Just yesterday had a customer who had a refurb HD put into their PC, it dies within a few months, they lost everything. Would you be happy with refurb HD's in your main pc?? my point was, you are better off buying a new HD than putting a refurb into a PC . I didnt know it going to be just a spare/secondary HD. I still think its not worth the effort given how cheap new HD's are. |
1101 (13337) | ||
| 1333328 | 2013-03-20 01:39:00 | Are you just trolling?? I though my point was rather obvious, recon hard drives just arnt reliable. Far more unreliable than new hard drives. :badpc: Just yesterday had a customer who had a refurb HD put into their PC, it dies within a few months, they lost everything. Would you be happy with refurb HD's in your main pc?? my point was, you are better off buying a new HD than putting a refurb into a PC . I didnt know it going to be just a spare/secondary HD. I still think its not worth the effort given how cheap new HD's are. I agree. I can't be 100% sure but I think that every refurb hard drive we've had back from Seagate has failed again within a few months. |
CYaBro (73) | ||
| 1333329 | 2013-03-20 02:45:00 | Are you just trolling?? I though my point was rather obvious, recon hard drives just arnt reliable. Far more unreliable than new hard drives. :badpc: Just yesterday had a customer who had a refurb HD put into their PC, it dies within a few months, they lost everything. Would you be happy with refurb HD's in your main pc?? my point was, you are better off buying a new HD than putting a refurb into a PC . OK, I agree a brand new one is less likely to fail in the immediate future. However since all drives can and will fail at any time, for reliability and data integrity purposes the actual working duration is irrelevant. Only for headaches and RMA costs does it make sense. I don't trust any drive. I trust only in data replication across multiple (different) storage media, and for each individual drive etc no trust is (or should be) assumed. For anything less, all bets are off. The customer who uses a refurbished drive that fails in a few months and loses all their data is no different to the person who buys a brand new drive that was dropped by a courier and fails a week later, losing all their data. |
Agent_24 (57) | ||
| 1333330 | 2013-03-20 02:53:00 | I RMA'd one yesterday, warranty expires in June 2013 and I did it through WestconGroup. I don't have the original receipts or anything, just pulled it out of an old PC. Not sure if a replacement will show up or not but at least the shipping is only to Albany :) www.westcongroup.co.nz They are the same as Ingram Micro, you need to have an account with them before you can do returns. (Well that's what they wanted from us before I could return a faulty Seagate to them) It takes just as long to get a replacement from either of those distributors anyway as they won't give you a replacement from their stock, they send a batch of faulty ones back to Seagate and wait for the returns which then get sent back to the customers. |
CYaBro (73) | ||
| 1333331 | 2013-03-20 08:20:00 | They didn't ask me for an account and as far as I know we don't have one with them. The drive was shipped this afternoon so we'll see what happens. | WarNox (8772) | ||
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