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Thread ID: 31719	2003-03-30 00:21:00	XP Pro Cannot make modem connection	GrahamB (750)	Press F1

Post ID	Timestamp	Content	User
132058	2003-03-30 00:21:00	I have just downloaded a variety of "essential" upgrades from MS for XP Pro. When I restarted, all my internet connections were deleted, and the only option available though New Connection Wizard is for a Broadband DSL/Cable link. I have "uninstalled" my modem though Control Panel, but it still reinstalls as a Broadbank connection. Would that it were! I'm having to revert to an old Win95 166Mhz machine to talk to the world! Any suggestions? TFYH Graham Bockett	GrahamB (750)
132059	2003-03-30 00:56:00	Hi graeme, have had this problem in the past, easiest way out is a system restore to a point prior to the 'essential' upgrades. you can then reinstall upgrades......one at a time, the faulty upgrade can then be isolated hth	greenglass (1432)
132060	2003-03-30 03:00:00	Thanks for that advice. I have to say that I hope someone else has another answer, because I don't, want to go down that path! Regards Graham	GrahamB (750)
132061	2003-03-30 06:01:00	Uninstall your modem , power off, physically remove your modem. power on. Wait for the windows to fully load. Then power off, pysically reintall your modem, wnd wait for XP to recognise that it has new hardware, hopefully that way you will be able to convince it that you have not got broadband. Alternatively, get broadband!!	godfather (25)
132062	2003-03-30 06:15:00	You could try This (support.microsoft.com) but it usually does not work. If not do system restore as suggested or reinstall XP	Jim B (153)
132063	2003-03-30 08:48:00	Thanks for your comments. sadly it is a Laptop and I'm a Chicken! Are you offering to spring for the new Modem??? Regards Graham	GrahamB (750)
132064	2003-03-30 08:50:00	Thanks for your comments Jim. It is not an upgrade from Win98, so the comments from MS did not help, but there are references at the bottom of the Link which I will check out. Regards Graham	GrahamB (750)
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