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Thread ID: 31904 2003-04-03 23:14:00 Mail Merge Duplicated in Word 2000 Toolbar marcfibbens (2854) Press F1
Post ID Timestamp Content User
133217 2003-04-03 23:14:00 Under Tools menu I have Mail Merge appearing about 20 times (on the dropdown list)...how can I get rid of those entries. I had a look in customize but to no avail.

Thanks for your help....Marc
marcfibbens (2854)
133218 2003-04-03 23:26:00 marcfibbens,

It could be caused by a corrupted NORMAL.DOT (your preferences and format template). You can search for this file using Windows Explorer and rename it (them if more than one) to some other filename. Then restart Word (it will create a new 'empty' Normal.Dot). Note you will lose any of your own personal customisations that you had added to the Normal.dot.

You didn't mention O/S, Office or system versions so this is a guess.

Cheers, Babe.
Babe Ruth (416)
133219 2003-04-04 02:40:00 I have the same problem

I did replace the normal dot file once for another reason, but anyway the mail merges just keep on coming
superOman (745)
133220 2003-04-04 05:52:00 Word 2000 was buggy, have you applied the service packs?
There is SP1 and SP2.

They are quite essential and may fix your problem.
godfather (25)
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