Forum Home
Press F1
 
Thread ID: 31889 2003-04-03 09:34:00 HCI & SCI Load errors on Toshiba Portege 3490CT Billy T (70) Press F1
Post ID Timestamp Content User
133145 2003-04-03 09:34:00 Hi Team

You may recall I bought a second hand laptop a couple of months back, It had a fresh installation of W2K from the recovery CD and it is working fine except for one irritating problem.

Every time I try to open the control panel, before it leaps into life I get a series of "HCI Load Error" and "SCI Load Error" messages, after which it all works normally.

I have searched high and low on the Net and found only one reference, but that referred to a Toshiba Libretto 70CT which wasn't intended to run W2K anyway.

The only clues I have is that it could be tied in with THCI.DLL & SHCI.DLL, or it could be associated with Fn-esse which gives extended functionality to the Function key.

Can anyone put me out of my misery please?

Cheers

Billy 8-{) :(
Billy T (70)
133146 2003-04-03 11:26:00 Billy T,

I think you may have to reinstall (update) the Toshiba Utilities which are available for your model from Toshiba_Portege (209.167.114.38) just put your product (Notebook) family (Portege & Libretto) and model (3490CT) into the search and it will give the downloads available.

Cheers, Babe.
Babe Ruth (416)
133147 2003-04-03 22:08:00 Hi Babe

Thanks for your post, it sounds like exactly what I need but that link gives a 404 response, and the IP address in the 404 returns a "not authorised" response.

I'd be grateful if you could check the link and update it.

Cheers

Billy 8-{)

[b][pre]I'm not trying to teach you how to suck eggs, but
did you know that you can run links from the preview
screen to see if they work before posting?
Billy T (70)
133148 2003-04-03 22:23:00 Billy_T

My apologies cutting and pasting not up to scratch....

Toshiba Drivers By Model (209.167.114.38)

Cheers, Babe.
Babe Ruth (416)
133149 2003-04-04 00:47:00 Thanks Babe, cut right to the chase that time!

Now, which darned Utilities am I looking at, and how do I know if they are even related to this problem?

I think I can pass on Mobile Extensions, while Power Extensions looks a likely possibility, however the Fn-esse/HWSetup is the one referred to in one post I found that mentions the same error messages I get, but is related to converting a Tecra from W98 . ?:|

Read about it Here ( . co . uk/computing/tecra_8100_w2k . html" target="_blank">cspry . co . uk) under Point 7, Service Packs & Security Updates .

From the sound of it I actually need to disable the Fn-esse utility, but being a utility, surely it wouldn't be running anyway unless intentionally started to make configuration changes .

Mobile computing is so much more confusing than desktop stuff!

Cheers

Billy 8-{) :|
Billy T (70)
133150 2003-04-04 01:23:00 Billy_T,

If you were to get the Toshiba utilities then the one labelled "Utility Win 2000 Toshiba Utility (Fn-esse/HWSetup) 1.02.04" P348E2UT.exe (209.167.114.38) was the one. However that reference site you gave from Christopher Spry was very good and his recommendation would appear to be relevant. If you don't want/need the functionality (FN-key/defined keystroke support) then it should be fine. Deinstall the current utilities and go from there.

Cheers, Babe.
Babe Ruth (416)
133151 2003-04-04 03:51:00 I'm pleased you thought the site to be of value Babe.

I like to think I am quite creative at searching the Net but I tried for hours and hours using both Google and Copernic before finally finding that one useful sounding reference. It would seem that this is a rather obscure condition.

I even *blush* posted on the Toshiba Experts Forum but all they could suggest was to reinstall the OS using the recovery CD.

Cheers

Billy 8-{)
Billy T (70)
1